Fatal error crash that seems common but no Dev help

Conan Exiles PC Discussion
1

I have seen a few other exact same posts and nobody seems to be able to help. The devs seem to respond asking for info and then never respond with help after they get a response back.

No mods either

Recieving Fatal Error on startup.

Start from steam> Launch from Funcom launcher > Recieve fatal error and crash report window when Conan window opens, video scene plays only the UE4 part and then freezes and crashes.

Error type recieved:

Fatal error!

Ive tried
1.Verify through steam
2. Update drivers
3. Started with and without battle-eye

Below is the last log

Log file open, 02/24/25 10:44:15
LogPakFile:Warning: Spent 0.144 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/UI.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.123 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Systems.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.612 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Sound.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.172 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Items.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.110 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0046.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.121 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0004.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.193 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Environment.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.323 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/DLC_Special.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.104 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/DLC_EXT_DLC_Siptah.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.327 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Characters.pak”. Mounting status: Success
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 5 named threads and 29 total threads with 3 sets of task threads.
LogInit: Using libcurl 7.55.1
LogInit: - built for x86_64-pc-win32
LogInit: - supports SSL with OpenSSL/1.0.2u
LogInit: - supports HTTP deflate (compression) using libz 1.2.8
LogInit: - other features:
LogInit: CURL_VERSION_SSL
LogInit: CURL_VERSION_LIBZ
LogInit: CURL_VERSION_IPV6
LogInit: CURL_VERSION_ASYNCHDNS
LogInit: CURL_VERSION_LARGEFILE
LogInit: CURL_VERSION_IDN
LogInit: CurlRequestOptions (configurable via config and command line):
LogInit: - bVerifyPeer = true - Libcurl will verify peer certificate
LogInit: - bUseHttpProxy = false - Libcurl will NOT use HTTP proxy
LogInit: - bDontReuseConnections = false - Libcurl will reuse connections
LogInit: - CertBundlePath = nullptr - Libcurl will use whatever was configured at build time.
LogOnline:Display: STEAM: Loading Steam SDK 1.57
LogOnlineTime: Real UTC time requested.
LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
LogOnlineSubsystemFls:Display:
— FLS ENVIRONMENT INFO —
OSS: SteamA5B4F (Retail)
InstanceName: DefaultInstance
IniPlatformName: WindowsSteam
OnlineEnvironment: Unknown
FLS Environment overridden to Retail
LogTemp: Using NVIDIAGfeSDKPlugin version 1.0.0
LogModManager: Starting mod runtime module.
LogInit: Build: ue415-dw-osl-CL-1166437.0
LogInit: Engine Version: 4.15.3-1166437+ue415-dw-osl
LogInit: Compatible Engine Version: 4.15.0-1166437+ue415-dw-osl
LogInit: Net CL: 1166437
LogInit: Compiled (64-bit): Jan 16 2025 18:50:42
LogInit: Compiled with Visual C++: 19.00.24215.01
LogInit: Build Configuration: Shipping
LogInit: Branch Name: ue415-dw-osl
LogInit: Command line: -BattlEye
LogInit: Base directory: C:/Program Files (x86)/Steam/steamapps/common/Conan Exiles/ConanSandbox/Binaries/Win64/
LogInit: Installed Engine Build: 1
LogInit: Nativized: No
LogInit: Presizing for max 10000000 objects, including 42000 objects not considered by GC, pre-allocating 13000000 bytes for permanent pool.
LogStreaming:Display: Async Loading initialized: Event Driven Loader: true, Async Loading Thread: true
LogInit: Object subsystem initialized
[2025.02.24-16.44.20:522][ 0]LogInit: Applying CVar settings loaded from the selected device profile: [WindowsNoEditor]
[2025.02.24-16.44.20:553][ 0]LogInit: Setting Device Profile CVar: [[r.DynamicRes.FrameTimeBudget:33.3 → 33.3]]
[2025.02.24-16.44.20:553][ 0]LogInit: Computer: [00bc5d232935f7ee82a2100b5e01b9b3]
[2025.02.24-16.44.20:553][ 0]LogInit: User: [d972dd55160b3ef5e7181006e83cfa94]
[2025.02.24-16.44.20:553][ 0]LogInit: CPU Page size=65536, Cores=14
[2025.02.24-16.44.20:553][ 0]LogInit: High frequency timer resolution =10.000000 MHz
[2025.02.24-16.44.20:553][ 0]LogMemory: Memory total: Physical=15.7GB (16GB approx)
[2025.02.24-16.44.20:553][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2025.02.24-16.44.20:553][ 0]LogMemory: Process Physical Memory: 299.51 MB used, 299.51 MB peak
[2025.02.24-16.44.20:553][ 0]LogMemory: Process Virtual Memory: 379.69 MB used, 379.69 MB peak
[2025.02.24-16.44.20:553][ 0]LogMemory: Physical Memory: 7890.99 MB used, 8158.16 MB free, 16049.15 MB total
[2025.02.24-16.44.20:553][ 0]LogMemory: Virtual Memory: 5883.16 MB used, 8158.16 MB free, 134217728.00 MB total
[2025.02.24-16.44.24:318][ 0]LogTextLocalizationManager: No specific translations for (‘en-US’) exist, so (‘en’) translations will be used.
[2025.02.24-16.44.25:605][ 0]LogD3D11RHI: D3D11 adapters:
[2025.02.24-16.44.30:527][ 0]LogD3D11RHI: 0. ‘NVIDIA GeForce RTX 3070 Ti Laptop GPU’ (Feature Level 11_0)
[2025.02.24-16.44.30:527][ 0]LogD3D11RHI: 8018/0/8024 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:1, VendorId:0x10de
[2025.02.24-16.44.32:868][ 0]LogD3D11RHI: 1. ‘Intel(R) Iris(R) Xe Graphics’ (Feature Level 11_0)
[2025.02.24-16.44.32:868][ 0]LogD3D11RHI: 128/0/8024 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x8086
[2025.02.24-16.44.33:064][ 0]LogD3D11RHI: 2. ‘Microsoft Basic Render Driver’ (Feature Level 11_0)
[2025.02.24-16.44.33:064][ 0]LogD3D11RHI: 0/0/8024 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x1414
[2025.02.24-16.44.33:064][ 0]LogD3D11RHI: Chosen D3D11 Adapter: 0
[2025.02.24-16.44.33:075][ 0]LogD3D11RHI: Creating new Direct3DDevice
[2025.02.24-16.44.33:077][ 0]LogD3D11RHI: GPU DeviceId: 0x24a0 (for the marketing name, search the web for “GPU Device Id”)
[2025.02.24-16.44.33:077][ 0]LogWindows: EnumDisplayDevices:
[2025.02.24-16.44.33:077][ 0]LogWindows: 0. ‘Intel(R) Iris(R) Xe Graphics’ (P:1 D:1)
[2025.02.24-16.44.33:077][ 0]LogWindows: 1. ‘Intel(R) Iris(R) Xe Graphics’ (P:0 D:0)
[2025.02.24-16.44.33:078][ 0]LogWindows: 2. ‘Intel(R) Iris(R) Xe Graphics’ (P:0 D:0)
[2025.02.24-16.44.33:078][ 0]LogWindows: 3. ‘Intel(R) Iris(R) Xe Graphics’ (P:0 D:0)
[2025.02.24-16.44.33:078][ 0]LogWindows: 4. ‘NVIDIA GeForce RTX 3070 Ti Laptop GPU’ (P:0 D:0)
[2025.02.24-16.44.33:079][ 0]LogWindows: 5. ‘NVIDIA GeForce RTX 3070 Ti Laptop GPU’ (P:0 D:0)
[2025.02.24-16.44.33:079][ 0]LogWindows: 6. ‘NVIDIA GeForce RTX 3070 Ti Laptop GPU’ (P:0 D:0)
[2025.02.24-16.44.33:079][ 0]LogWindows: 7. ‘NVIDIA GeForce RTX 3070 Ti Laptop GPU’ (P:0 D:0)
[2025.02.24-16.44.33:079][ 0]LogWindows: DebugString: GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter FoundDriverCount:0
[2025.02.24-16.44.33:079][ 0]LogD3D11RHI: Adapter Name: NVIDIA GeForce RTX 3070 Ti Laptop GPU
[2025.02.24-16.44.33:079][ 0]LogD3D11RHI: Driver Version: Unknown (internal:Unknown, unified:Unknown)
[2025.02.24-16.44.33:079][ 0]LogD3D11RHI: Driver Date: Unknown
[2025.02.24-16.44.33:079][ 0]LogRHI: Texture pool is 1361 MB (70% of 1945 MB)
[2025.02.24-16.44.36:245][ 0]LogD3D11RHI: Async texture creation enabled
[2025.02.24-16.44.36:267][ 0]LogD3D11RHI: GPU Timing Frequency: 1000.000000 (Debug: 2 1)
[2025.02.24-16.44.37:184][ 0]LogSlate: Using Freetype 2.6.0
[2025.02.24-16.44.37:257][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2025.02.24-16.44.37:257][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2025.02.24-16.44.40:184][ 0]LogAssetRegistry: FAssetRegistry took 1.1480 seconds to start up
[2025.02.24-16.44.40:398][ 0]LogDreamworld:Display: Dreamworld project: ConanSandbox
[2025.02.24-16.44.40:398][ 0]LogDreamworld:Display: Dreamworld configuration: ConanSandbox.Client.VS2015.Live.Win64
[2025.02.24-16.44.40:398][ 0]LogDreamworld:Display: Dreamworld platform: x64
[2025.02.24-16.44.40:398][ 0]LogDreamworld:Display: Dreamworld revision: 1166437
[2025.02.24-16.44.40:398][ 0]LogDreamworld:Display: Dreamworld snapshot: 43454
[2025.02.24-16.44.40:398][ 0]LogDreamworld:Display: Dreamworld branch: exiles-live
[2025.02.24-16.44.40:399][ 0]LogDreamworld:Display: Platform (.ini):
[2025.02.24-16.44.40:399][ 0]LogDreamworld:Display: Platform: WindowsNoEditor
[2025.02.24-16.44.40:399][ 0]LogDreamworld:Display: .ini sub-platform prefix: WindowsSteam
[2025.02.24-16.44.40:415][ 0]LogPackageLocalizationCache: Processed 6 localized package path(s) for 2 prioritized culture(s) in 0.013594 seconds
[2025.02.24-16.44.40:461][ 0]LogContentStreaming: Texture pool size is 1500.00 MB
[2025.02.24-16.44.41:143][ 0]LogNetVersion: GetLocalNetworkVersion: CL: 1166437, ProjectName: conansandbox, ProjectVersion: , EngineNetworkVersion: 2, GameNetworkVersion: 0, NetworkChecksum: 3102934803
[2025.02.24-16.44.41:143][ 0]LogNetVersion: GetLocalNetworkVersionOverride: NetworkChecksum: 965519806
[2025.02.24-16.44.41:501][ 0]LogMoviePlayer: Initializing movie player
[2025.02.24-16.44.44:621][ 0]LogOnlineTime: Real UTC time offset updated. Server UTC Time: 2025.02.24-16.44.25
[2025.02.24-16.44.44:621][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.45:132][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.45:150][ 0]
Script stack log empty!

[2025.02.24-16.44.45:756][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.46:269][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2025.02.24-16.44.46:269][ 0]LogMemory: Process Physical Memory: 739.91 MB used, 740.69 MB peak
[2025.02.24-16.44.46:269][ 0]LogMemory: Process Virtual Memory: 851.41 MB used, 852.57 MB peak
[2025.02.24-16.44.46:269][ 0]LogMemory: Physical Memory: 8309.66 MB used, 7739.49 MB free, 16049.15 MB total
[2025.02.24-16.44.46:269][ 0]LogMemory: Virtual Memory: 39818.34 MB used, 7739.49 MB free, 134217728.00 MB total
[2025.02.24-16.44.46:269][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.46:784][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.47:296][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.47:797][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.48:298][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.48:798][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.49:299][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.49:800][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.50:301][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.50:803][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.51:304][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.51:804][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.52:305][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.52:806][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.53:308][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.53:809][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.24-16.44.54:310][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.

1 Like
2

Can no one help me??

3

Have you filed a ticket? Submit a request – Funcom

4

The log doesn’t show it, but D12 is recommended. I see D11 being used and not deprecated.

5

Is there anything after these lines
LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.

This is waiting for a response such as this

[2025.02.25-15.52.17:646][ 0]LogGameTweakSystem:Warning: There is an update for the GameTweaks system available (Available Version : 5, Current Version : 0)
[2025.02.25-15.52.17:646][ 0]LogGameTweakSystem:Warning: Could not find GameTweak : ‘DevkitMessage’
[2025.02.25-15.52.17:646][ 0]LogGameTweakSystem:Warning: Could not find GameTweak : ‘DevkitVersionString’
[2025.02.25-15.52.17:646][ 0]LogGameTweakSystem:Warning: Could not find GameTweak : ‘NextAllowedDateToPushModsToLive’
[2025.02.25-15.52.17:646][ 0]LogGameTweakSystem:Warning: Could not find GameTweak : ‘NextReleaseDate’
[2025.02.25-15.52.17:646][ 0]ConanSandbox:Display: GetGameTweakDataPatchPath ‘…/…/…/ConanSandbox/Saved/Config/WindowsNoEditor/DataPatches/’ does not exist

6

No there is nothing after that final line, should there be? unless I am possibly looking at this wrong.

7

I did look at that page but do not see anything that applies for me to report. There is no category for bugs/crashes.

8

I can try d12 and see how it goes. thank you.

9

btw I assume you are meaning directx12 which is what my system shows as having. I also found a video that showed me a way to force dx12 use through steam. I am still getting the same crash though. Below will be the most current log.

Thank you for the assistance so far.

Log file open, 02/25/25 15:59:27
LogPakFile:Warning: Spent 0.101 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/VFX.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.177 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/UI.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.155 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Systems.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.622 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Sound.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.107 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Sorcery.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.100 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Maps.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.225 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Items.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.109 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_1114.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.207 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0046_0046_f.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.115 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0046_0046_c.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.105 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0046_0046_b.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.106 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0046_0046_5.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.109 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0046_0046_3.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.136 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0046.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.105 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0014.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.171 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/GraniteSDK_0004.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.249 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Environment.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.115 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Effects.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.369 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/DLC_Special.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.136 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/DLC_EXT_DLC_Siptah.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.110 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/DLC_DLC_Siptah.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.105 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/DLC_DLC_Khitai.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.356 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Characters.pak”. Mounting status: Success
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 5 named threads and 29 total threads with 3 sets of task threads.
LogInit: Using libcurl 7.55.1
LogInit: - built for x86_64-pc-win32
LogInit: - supports SSL with OpenSSL/1.0.2u
LogInit: - supports HTTP deflate (compression) using libz 1.2.8
LogInit: - other features:
LogInit: CURL_VERSION_SSL
LogInit: CURL_VERSION_LIBZ
LogInit: CURL_VERSION_IPV6
LogInit: CURL_VERSION_ASYNCHDNS
LogInit: CURL_VERSION_LARGEFILE
LogInit: CURL_VERSION_IDN
LogInit: CurlRequestOptions (configurable via config and command line):
LogInit: - bVerifyPeer = true - Libcurl will verify peer certificate
LogInit: - bUseHttpProxy = false - Libcurl will NOT use HTTP proxy
LogInit: - bDontReuseConnections = false - Libcurl will reuse connections
LogInit: - CertBundlePath = nullptr - Libcurl will use whatever was configured at build time.
LogOnline:Display: STEAM: Loading Steam SDK 1.57
LogOnlineTime: Real UTC time requested.
LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
LogOnlineSubsystemFls:Display:
— FLS ENVIRONMENT INFO —
OSS: SteamA5B4F (Retail)
InstanceName: DefaultInstance
IniPlatformName: WindowsSteam
OnlineEnvironment: Unknown
FLS Environment overridden to Retail
LogTemp: Using NVIDIAGfeSDKPlugin version 1.0.0
LogModManager: Starting mod runtime module.
LogInit: Build: ue415-dw-osl-CL-1166437.0
LogInit: Engine Version: 4.15.3-1166437+ue415-dw-osl
LogInit: Compatible Engine Version: 4.15.0-1166437+ue415-dw-osl
LogInit: Net CL: 1166437
LogInit: Compiled (64-bit): Jan 16 2025 18:50:42
LogInit: Compiled with Visual C++: 19.00.24215.01
LogInit: Build Configuration: Shipping
LogInit: Branch Name: ue415-dw-osl
LogInit: Command line: -dx12 -BattlEye
LogInit: Base directory: C:/Program Files (x86)/Steam/steamapps/common/Conan Exiles/ConanSandbox/Binaries/Win64/
LogInit: Installed Engine Build: 1
LogInit: Nativized: No
LogInit: Presizing for max 10000000 objects, including 42000 objects not considered by GC, pre-allocating 13000000 bytes for permanent pool.
LogStreaming:Display: Async Loading initialized: Event Driven Loader: true, Async Loading Thread: true
LogInit: Object subsystem initialized
[2025.02.25-21.59.33:543][ 0]LogInit: Applying CVar settings loaded from the selected device profile: [WindowsNoEditor]
[2025.02.25-21.59.33:631][ 0]LogInit: Setting Device Profile CVar: [[r.DynamicRes.FrameTimeBudget:33.3 → 33.3]]
[2025.02.25-21.59.33:631][ 0]LogInit: Computer: [00bc5d232935f7ee82a2100b5e01b9b3]
[2025.02.25-21.59.33:631][ 0]LogInit: User: [d972dd55160b3ef5e7181006e83cfa94]
[2025.02.25-21.59.33:631][ 0]LogInit: CPU Page size=65536, Cores=14
[2025.02.25-21.59.33:632][ 0]LogInit: High frequency timer resolution =10.000000 MHz
[2025.02.25-21.59.33:632][ 0]LogMemory: Memory total: Physical=15.7GB (16GB approx)
[2025.02.25-21.59.33:632][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2025.02.25-21.59.33:632][ 0]LogMemory: Process Physical Memory: 299.77 MB used, 299.77 MB peak
[2025.02.25-21.59.33:632][ 0]LogMemory: Process Virtual Memory: 379.79 MB used, 379.79 MB peak
[2025.02.25-21.59.33:632][ 0]LogMemory: Physical Memory: 8627.65 MB used, 7421.50 MB free, 16049.15 MB total
[2025.02.25-21.59.33:632][ 0]LogMemory: Virtual Memory: 5878.26 MB used, 7421.50 MB free, 134217728.00 MB total
[2025.02.25-21.59.38:064][ 0]LogTextLocalizationManager: No specific translations for (‘en-US’) exist, so (‘en’) translations will be used.
[2025.02.25-21.59.45:540][ 0]LogD3D12RHI: Found D3D12 adapter 0: NVIDIA GeForce RTX 3070 Ti Laptop GPU (Feature Level 11_0)
[2025.02.25-21.59.45:540][ 0]LogD3D12RHI: Adapter has 8018MB of dedicated video memory, 0MB of dedicated system memory, and 8024MB of shared system memory, 1 output[s]
[2025.02.25-21.59.49:837][ 0]LogD3D12RHI: Found D3D12 adapter 1: Intel(R) Iris(R) Xe Graphics (Feature Level 11_0)
[2025.02.25-21.59.49:837][ 0]LogD3D12RHI: Adapter has 128MB of dedicated video memory, 0MB of dedicated system memory, and 8024MB of shared system memory, 0 output[s]
[2025.02.25-21.59.50:105][ 0]LogD3D12RHI: Found D3D12 adapter 2: Microsoft Basic Render Driver (Feature Level 11_0)
[2025.02.25-21.59.50:105][ 0]LogD3D12RHI: Adapter has 0MB of dedicated video memory, 0MB of dedicated system memory, and 8024MB of shared system memory, 0 output[s]
[2025.02.25-21.59.50:105][ 0]LogD3D12RHI: Chosen D3D12 Adapter Id = 0
[2025.02.25-21.59.53:392][ 0]LogD3D12RHI: The system supports ID3D12Device1.
[2025.02.25-21.59.53:524][ 0]LogD3D12RHI: Creating new Pipeline Library.
[2025.02.25-21.59.53:525][ 0]LogD3D12RHI: GPU DeviceId: 0x24a0 (for the marketing name, search the web for “GPU Device Id”)
[2025.02.25-21.59.53:525][ 0]LogWindows: EnumDisplayDevices:
[2025.02.25-21.59.53:525][ 0]LogWindows: 0. ‘Intel(R) Iris(R) Xe Graphics’ (P:1 D:1)
[2025.02.25-21.59.53:525][ 0]LogWindows: 1. ‘Intel(R) Iris(R) Xe Graphics’ (P:0 D:0)
[2025.02.25-21.59.53:525][ 0]LogWindows: 2. ‘Intel(R) Iris(R) Xe Graphics’ (P:0 D:0)
[2025.02.25-21.59.53:525][ 0]LogWindows: 3. ‘Intel(R) Iris(R) Xe Graphics’ (P:0 D:0)
[2025.02.25-21.59.53:525][ 0]LogWindows: 4. ‘NVIDIA GeForce RTX 3070 Ti Laptop GPU’ (P:0 D:0)
[2025.02.25-21.59.53:525][ 0]LogWindows: 5. ‘NVIDIA GeForce RTX 3070 Ti Laptop GPU’ (P:0 D:0)
[2025.02.25-21.59.53:526][ 0]LogWindows: 6. ‘NVIDIA GeForce RTX 3070 Ti Laptop GPU’ (P:0 D:0)
[2025.02.25-21.59.53:526][ 0]LogWindows: 7. ‘NVIDIA GeForce RTX 3070 Ti Laptop GPU’ (P:0 D:0)
[2025.02.25-21.59.53:526][ 0]LogWindows: DebugString: GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter FoundDriverCount:0
[2025.02.25-21.59.53:526][ 0]LogD3D12RHI: Adapter Name: NVIDIA GeForce RTX 3070 Ti Laptop GPU
[2025.02.25-21.59.53:526][ 0]LogD3D12RHI: Driver Version: Unknown (internal:Unknown, unified:Unknown)
[2025.02.25-21.59.53:526][ 0]LogD3D12RHI: Driver Date: Unknown
[2025.02.25-21.59.53:526][ 0]LogRHI: Texture pool is 1361 MB (70% of 1945 MB)
[2025.02.25-21.59.53:526][ 0]LogD3D12RHI: Async texture creation enabled
[2025.02.25-21.59.55:359][ 0]LogSlate: Using Freetype 2.6.0
[2025.02.25-21.59.55:437][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2025.02.25-21.59.55:437][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2025.02.25-21.59.58:471][ 0]LogAssetRegistry: FAssetRegistry took 1.2310 seconds to start up
[2025.02.25-21.59.58:681][ 0]LogDreamworld:Display: Dreamworld project: ConanSandbox
[2025.02.25-21.59.58:681][ 0]LogDreamworld:Display: Dreamworld configuration: ConanSandbox.Client.VS2015.Live.Win64
[2025.02.25-21.59.58:681][ 0]LogDreamworld:Display: Dreamworld platform: x64
[2025.02.25-21.59.58:681][ 0]LogDreamworld:Display: Dreamworld revision: 1166437
[2025.02.25-21.59.58:681][ 0]LogDreamworld:Display: Dreamworld snapshot: 43454
[2025.02.25-21.59.58:681][ 0]LogDreamworld:Display: Dreamworld branch: exiles-live
[2025.02.25-21.59.58:684][ 0]LogDreamworld:Display: Platform (.ini):
[2025.02.25-21.59.58:684][ 0]LogDreamworld:Display: Platform: WindowsNoEditor
[2025.02.25-21.59.58:684][ 0]LogDreamworld:Display: .ini sub-platform prefix: WindowsSteam
[2025.02.25-21.59.58:705][ 0]LogPackageLocalizationCache: Processed 6 localized package path(s) for 2 prioritized culture(s) in 0.019239 seconds
[2025.02.25-21.59.58:756][ 0]LogContentStreaming: Texture pool size is 1500.00 MB
[2025.02.25-21.59.59:589][ 0]LogNetVersion: GetLocalNetworkVersion: CL: 1166437, ProjectName: conansandbox, ProjectVersion: , EngineNetworkVersion: 2, GameNetworkVersion: 0, NetworkChecksum: 3102934803
[2025.02.25-21.59.59:590][ 0]LogNetVersion: GetLocalNetworkVersionOverride: NetworkChecksum: 965519806
[2025.02.25-21.59.59:987][ 0]LogMoviePlayer: Initializing movie player
[2025.02.25-22.00.02:518][ 0]LogOnlineTime: Real UTC time offset updated. Server UTC Time: 2025.02.25-21.59.40
[2025.02.25-22.00.02:518][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.25-22.00.03:027][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.25-22.00.03:043][ 0]
Script stack log empty!

[2025.02.25-22.00.03:889][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.25-22.00.04:399][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.25-22.00.04:913][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.25-22.00.05:426][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2025.02.25-22.00.05:426][ 0]LogMemory: Process Physical Memory: 888.54 MB used, 888.54 MB peak
[2025.02.25-22.00.05:426][ 0]LogMemory: Process Virtual Memory: 1117.27 MB used, 1117.27 MB peak
[2025.02.25-22.00.05:426][ 0]LogMemory: Physical Memory: 9191.91 MB used, 6857.23 MB free, 16049.15 MB total
[2025.02.25-22.00.05:426][ 0]LogMemory: Virtual Memory: 40229.58 MB used, 6857.23 MB free, 134217728.00 MB total
[2025.02.25-22.00.05:426][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.25-22.00.05:927][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.25-22.00.06:428][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.25-22.00.06:929][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.25-22.00.07:430][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.02.25-22.00.07:931][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.

10

specs for conan

System Requirements

Minimum:
    Requires a 64-bit processor and operating system
    OS: Windows 10 64bit
    Processor: AMD Ryzen 5 3600 or Intel Core i5-10400F
    Memory: 8 GB RAM
    Graphics: NVIDIA GeForce GTX 1650 or Radeon RX 580
    DirectX: Version 11
    Network: Broadband Internet connection
    Storage: 115 GB available space

Recommended:
    Requires a 64-bit processor and operating system
    OS: Windows 11 64bit
    Processor: AMD Ryzen 7 5600X or Intel Core i7-11700F
    Memory: 16 GB RAM
    Graphics: NVIDIA GeForce RTX 3060 or AMD Radeon RX 6700 or Intel Arc A750
    DirectX: Version 11
    Network: Broadband Internet connection
    Storage: 115 GB available space

With regards to your log file and gpu adapters this is normal log entries and is based upon the source code for ue4.

What you are not seeing and is why you are not able to progress is the response with regards to this

ConanSandbox:Display: GetGameTweakDataPatchPath ‘…/…/…/ConanSandbox/Saved/Config/WindowsNoEditor/DataPatches/’ does not exist

It always comes straight after the request for realtime.

How long has this been happening for you?

11

This explains with regards to feature levels of Direct3D/DirectX

12

Interesting combo. I see it found D3D12, but I also see it is running win32 in a 64bit box. That is also okay. :nerd_face:

13

I downloaded the game a few days ago and havent been able to play at all. I tried to play maybe 6 months ago as well and I was getting a crash bug as well but just gave up and uninstalled the game. I am not sure about details the last time it happened.

14

First of all in regard to the title - this is clearly an issue that’s specific to your laptop, the maintenance of which is not up to the developers.
If you can pinpoint an actual bug with reproduction steps that they can log as a bug report, then that’s fair, but very few if any game developers will proceed to help you troubleshoot your own computer when millions of other people are playing the same game just fine. So unless it’s a reproduceable crash that can be reported and logged for them to fix, they can’t really be of much help.

There’s nothing actually useful in your log so everything based on that is just speculation. Looks perfectly normal up to the point where it abruptly stops due to the crash.
The crash happens pretty much at the point when the game starts trying to load the various packages, so despite the Steam validation coming up empty, it’s still possible that some of the game packages got corrupted during download.
What you could try is to manually delete the contents of ConanSandbox\Content\Paks\ and then run the verify integrity again so Steam redownloads these files.

Make sure that you indeed got the correct drivers from the actual chip manufacturers and you weren’t using some form of “automatic driver updater… malware” (as most of those are), also could try a proper uninstall of the old ones with DDU, thou it shouldn’t be needed in most cases

Does your crash popup window have any more information? Sometimes when the log doesn’t give much of a clue, the one-liner message on the popup might.

There was a situation in the past (though I figured it’s been corrected as I haven’t seen anyone have that for a while) where the presence of a certain log file actually prevented the game from loading. In that situation the error popup was blank and the game carried on loading despite the crash message and only exited once you hit Ok on the box.
If that’s something you think you might have, then just delete the entire ConanSandbox\Saved\Logs folder and try loading the game again.

Further info might be present in your windows event viewer, so if all else fails, you could take a look in there and see what’s happening on your system when you’re trying to load the game

15

Hello,

As for the Drivers I have made sure I got the correct drivers from the source,I usually just use the Nvidia app for my GPU so I would assume that is usually fine. and for the Paks file I will have to get back to you. my internet isnt the best so that download will be about 14hrs since the Pak seems like most of the content of the game itself. Finally for the Logs folder, I have already attempted that previously. Ill get back to you when the download is done.

Thank you

2 Likes
16

You may have gotten the BSOD (blue screen of death). It will first send crash data to Microsoft unless fully opted out. :innocent:

17

Oh, looking at this thread again I just had a thought.
You say this is the first time you try to load this game on that PC, I didn’t see you specify that but assuming you’re using Win11… You’re also trying to load the game up WITH battle-eye…

Those two things are actually incompatible in a sense that if you never bothered to turn off core isolation, then battle-eye would indeed cause a crash as it’s attempting to access the memory regions used by other stuff to check for cheats.
Would expect something hinting to battle-eye in the crash messages though, but that’s not necessarily the case.

In any case, give it a try, open Core Isolation in Windows (can just type it in the start menu search) and toggle off memory integrity enforcement and then try to load the game as normal.

18

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