Fatal Error on Launch after hotfix 2 10/5/23

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Please copy this info and paste it into a new report. Thank you! > ## Basic Info:

Platform: Other
Issue Type: Crash
Game Mode: Online Official
Server Type: PvE
Map: Exiled Lands
Server Name: all
Mods: =MODS=


Bug Description:

Unable to Launch/ Fatal Error after hotfix 2 to/5/2023


Bug Reproduction:

i have verified files and rebooted computer uninstalled and reinstalled game

Log file open, 10/06/23 17:00:33
LogPakFile:Warning: Spent 0.126 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/UI.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.351 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Sound.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.118 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Items.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.119 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Environment.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.165 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/DLC_Special.pak”. Mounting status: Success
LogPakFile:Warning: Spent 0.218 seconds mounting Pak File “…/…/…/ConanSandbox/Content/Paks/Characters.pak”. Mounting status: Success
LogPlatformFile: Not using cached read wrapper
LogTaskGraph: Started task graph with 5 named threads and 14 total threads with 3 sets of task threads.
LogInit: Using libcurl 7.55.1
LogInit: - built for x86_64-pc-win32
LogInit: - supports SSL with OpenSSL/1.0.2u
LogInit: - supports HTTP deflate (compression) using libz 1.2.8
LogInit: - other features:
LogInit: CURL_VERSION_SSL
LogInit: CURL_VERSION_LIBZ
LogInit: CURL_VERSION_IPV6
LogInit: CURL_VERSION_ASYNCHDNS
LogInit: CURL_VERSION_LARGEFILE
LogInit: CURL_VERSION_IDN
LogInit: CurlRequestOptions (configurable via config and command line):
LogInit: - bVerifyPeer = true - Libcurl will verify peer certificate
LogInit: - bUseHttpProxy = false - Libcurl will NOT use HTTP proxy
LogInit: - bDontReuseConnections = false - Libcurl will reuse connections
LogInit: - CertBundlePath = nullptr - Libcurl will use whatever was configured at build time.
LogOnline:Display: STEAM: Loading Steam SDK 1.57
LogOnlineTime: Real UTC time requested.
LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467
LogOnlineSubsystemFls:Display:
— FLS ENVIRONMENT INFO —
OSS: SteamA5B4F (Retail)
InstanceName: DefaultInstance
IniPlatformName: WindowsSteam
OnlineEnvironment: Unknown
FLS Environment overridden to Retail
LogTemp: Using NVIDIAGfeSDKPlugin version 1.0.0
LogModManager: Starting mod runtime module.
LogModManager: Mounting mod pak file: C:\Program Files (x86)\Steam\steamapps\workshop\content\440900\2902694535/AltWhirlwindBlades.pak
LogModManager:Error: Mod pak file: C:\Program Files (x86)\Steam\steamapps\workshop\content\440900\2902694535/AltWhirlwindBlades.pak does not exist
LogInit: Build: ue415-dw-osl-CL-556971.0
LogInit: Engine Version: 4.15.3-556971+ue415-dw-osl
LogInit: Compatible Engine Version: 4.15.0-556971+ue415-dw-osl
LogInit: Net CL: 556971
LogInit: Compiled (64-bit): Sep 29 2023 08:50:17
LogInit: Compiled with Visual C++: 19.00.24215.01
LogInit: Build Configuration: Shipping
LogInit: Branch Name: ue415-dw-osl
LogInit: Command line: --continuesession -BattlEye
LogInit: Base directory: C:/Program Files (x86)/Steam/steamapps/common/Conan Exiles/ConanSandbox/Binaries/Win64/
LogInit: Installed Engine Build: 1
LogInit: Nativized: No
LogInit: Presizing for max 10000000 objects, including 42000 objects not considered by GC, pre-allocating 13000000 bytes for permanent pool.
LogStreaming:Display: Async Loading initialized: Event Driven Loader: true, Async Loading Thread: true
LogInit: Object subsystem initialized
[2023.10.06-22.00.36:879][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.ViewDistanceScale’ to ‘0.4’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘10’
[2023.10.06-22.00.36:880][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.DepthOfFieldQuality’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘3’
[2023.10.06-22.00.36:880][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.LensFlareQuality’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘3’
[2023.10.06-22.00.36:880][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.BloomQuality’ to ‘4’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘0’
[2023.10.06-22.00.36:880][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.LightShaftQuality’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘0’
[2023.10.06-22.00.36:880][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.MaxAnisotropy’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘0’
[2023.10.06-22.00.36:880][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.RefractionQuality’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘0’
[2023.10.06-22.00.36:880][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.SSR.Quality’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘3’
[2023.10.06-22.00.36:880][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.DetailMode’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘3’
[2023.10.06-22.00.36:880][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.SSS.Scale’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘0’
[2023.10.06-22.00.36:880][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.SSS.SampleSet’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByProjectSetting’. Value remains ‘0’
[2023.10.06-22.00.36:880][ 0]LogInit: Applying CVar settings loaded from the selected device profile: [WindowsNoEditor]
[2023.10.06-22.00.36:894][ 0]LogInit: Setting Device Profile CVar: [[r.DynamicRes.FrameTimeBudget:33.3 → 33.3]]
[2023.10.06-22.00.36:894][ 0]LogInit: Computer: [e0fa33499036db4fd160fc7d46cad4fd]
[2023.10.06-22.00.36:894][ 0]LogInit: User: [e3afed0047b08059d0fada10f400c1e5]
[2023.10.06-22.00.36:894][ 0]LogInit: CPU Page size=65536, Cores=4
[2023.10.06-22.00.36:894][ 0]LogInit: High frequency timer resolution =10.000000 MHz
[2023.10.06-22.00.36:894][ 0]LogMemory: Memory total: Physical=11.9GB (12GB approx)
[2023.10.06-22.00.36:894][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2023.10.06-22.00.36:894][ 0]LogMemory: Process Physical Memory: 282.89 MB used, 282.89 MB peak
[2023.10.06-22.00.36:894][ 0]LogMemory: Process Virtual Memory: 369.49 MB used, 369.49 MB peak
[2023.10.06-22.00.36:894][ 0]LogMemory: Physical Memory: 6307.34 MB used, 5865.88 MB free, 12173.22 MB total
[2023.10.06-22.00.36:894][ 0]LogMemory: Virtual Memory: 5831.72 MB used, 5865.88 MB free, 134217728.00 MB total
[2023.10.06-22.00.38:888][ 0]LogTextLocalizationManager: No specific translations for (‘en-US’) exist, so (‘en’) translations will be used.
[2023.10.06-22.00.40:118][ 0]LogD3D11RHI: D3D11 adapters:
[2023.10.06-22.00.42:970][ 0]LogD3D11RHI: 0. ‘NVIDIA GeForce GTX 1050 Ti’ (Feature Level 11_0)
[2023.10.06-22.00.42:970][ 0]LogD3D11RHI: 4018/0/6086 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:1, VendorId:0x10de
[2023.10.06-22.00.43:642][ 0]LogD3D11RHI: 1. ‘Intel(R) HD Graphics 630’ (Feature Level 11_0)
[2023.10.06-22.00.43:642][ 0]LogD3D11RHI: 128/0/6086 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x8086
[2023.10.06-22.00.43:727][ 0]LogD3D11RHI: 2. ‘Microsoft Basic Render Driver’ (Feature Level 11_0)
[2023.10.06-22.00.43:727][ 0]LogD3D11RHI: 0/0/6086 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x1414
[2023.10.06-22.00.43:727][ 0]LogD3D11RHI: Chosen D3D11 Adapter: 0
[2023.10.06-22.00.43:732][ 0]LogD3D11RHI: Creating new Direct3DDevice
[2023.10.06-22.00.43:733][ 0]LogD3D11RHI: GPU DeviceId: 0x1c8c (for the marketing name, search the web for “GPU Device Id”)
[2023.10.06-22.00.43:733][ 0]LogWindows: EnumDisplayDevices:
[2023.10.06-22.00.43:733][ 0]LogWindows: 0. ‘Intel(R) HD Graphics 630’ (P:1 D:1)
[2023.10.06-22.00.43:733][ 0]LogWindows: 1. ‘Intel(R) HD Graphics 630’ (P:0 D:0)
[2023.10.06-22.00.43:733][ 0]LogWindows: 2. ‘Intel(R) HD Graphics 630’ (P:0 D:0)
[2023.10.06-22.00.43:733][ 0]LogWindows: 3. ‘NVIDIA GeForce GTX 1050 Ti’ (P:0 D:0)
[2023.10.06-22.00.43:733][ 0]LogWindows: DebugString: GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter FoundDriverCount:0
[2023.10.06-22.00.43:733][ 0]LogD3D11RHI: Adapter Name: NVIDIA GeForce GTX 1050 Ti
[2023.10.06-22.00.43:734][ 0]LogD3D11RHI: Driver Version: Unknown (internal:Unknown, unified:Unknown)
[2023.10.06-22.00.43:734][ 0]LogD3D11RHI: Driver Date: Unknown
[2023.10.06-22.00.43:734][ 0]LogRHI: Texture pool is 1361 MB (70% of 1945 MB)
[2023.10.06-22.00.45:604][ 0]LogD3D11RHI: Async texture creation enabled
[2023.10.06-22.00.45:619][ 0]LogD3D11RHI: GPU Timing Frequency: 1000.000000 (Debug: 2 1)
[2023.10.06-22.00.46:237][ 0]LogSlate: Using Freetype 2.6.0
[2023.10.06-22.00.46:247][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2023.10.06-22.00.46:247][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1
[2023.10.06-22.00.47:314][ 0]LogAssetRegistry: FAssetRegistry took 0.8096 seconds to start up
[2023.10.06-22.00.47:451][ 0]LogDreamworld:Display: Dreamworld project: ConanSandbox
[2023.10.06-22.00.47:451][ 0]LogDreamworld:Display: Dreamworld configuration: ConanSandbox.Client.VS2015.Live.Win64
[2023.10.06-22.00.47:451][ 0]LogDreamworld:Display: Dreamworld platform: x64
[2023.10.06-22.00.47:451][ 0]LogDreamworld:Display: Dreamworld revision: 556971
[2023.10.06-22.00.47:451][ 0]LogDreamworld:Display: Dreamworld snapshot: 38955
[2023.10.06-22.00.47:451][ 0]LogDreamworld:Display: Dreamworld branch: exiles-stable
[2023.10.06-22.00.47:452][ 0]LogDreamworld:Display: Platform (.ini):
[2023.10.06-22.00.47:452][ 0]LogDreamworld:Display: Platform: WindowsNoEditor
[2023.10.06-22.00.47:452][ 0]LogDreamworld:Display: .ini sub-platform prefix: WindowsSteam
[2023.10.06-22.00.47:454][ 0]
Script stack log empty!

[2023.10.06-22.00.47:468][ 0]LogPackageLocalizationCache: Processed 6 localized package path(s) for 2 prioritized culture(s) in 0.015842 seconds
[2023.10.06-22.00.47:497][ 0]LogContentStreaming: Texture pool size is 500.00 MB
[2023.10.06-22.00.48:519][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor
[2023.10.06-22.00.48:519][ 0]LogMemory: Process Physical Memory: 542.64 MB used, 542.64 MB peak
[2023.10.06-22.00.48:519][ 0]LogMemory: Process Virtual Memory: 627.31 MB used, 643.04 MB peak
[2023.10.06-22.00.48:519][ 0]LogMemory: Physical Memory: 6249.13 MB used, 5924.09 MB free, 12173.22 MB total
[2023.10.06-22.00.48:519][ 0]LogMemory: Virtual Memory: 6307.08 MB used, 5924.09 MB free, 134217728.00 MB total
[2023.10.06-22.00.48:519][ 0]LogNetVersion: GetLocalNetworkVersion: CL: 556971, ProjectName: conansandbox, ProjectVersion: , EngineNetworkVersion: 2, GameNetworkVersion: 0, NetworkChecksum: 2790848221
[2023.10.06-22.00.48:519][ 0]LogNetVersion: GetLocalNetworkVersionOverride: NetworkChecksum: 267745323
[2023.10.06-22.00.48:730][ 0]LogMoviePlayer: Initializing movie player
[2023.10.06-22.00.49:892][ 0]LogThreadingWindows:Error: Runnable thread TaskGraphThreadBP 6 crashed.
[2023.10.06-22.00.49:892][ 0]LogWindows:Error: === Critical error: ===
[2023.10.06-22.00.49:892][ 0]LogWindows:Error:
[2023.10.06-22.00.49:892][ 0]LogWindows:Error: Fatal error!
[2023.10.06-22.00.49:892][ 0]LogWindows:Error:
[2023.10.06-22.00.49:892][ 0]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x00001b8e
[2023.10.06-22.00.49:892][ 0]LogWindows:Error:
[2023.10.06-22.00.49:892][ 0]LogWindows:Error: !0x0000000000000000
[2023.10.06-22.00.49:892][ 0]LogWindows:Error:
[2023.10.06-22.00.49:892][ 0]LogWindows:Error: Crash in runnable thread TaskGraphThreadBP 6
[2023.10.06-22.00.49:949][ 0]LogExit: Executing StaticShutdownAfterError
[2023.10.06-22.00.49:949][ 0]LogWindows: FPlatformMisc::RequestExit(1)
[2023.10.06-22.00.49:949][ 0]Log file closed, 10/06/23 17:00:49

Copy the logs somewhere else in case you need them later and try deleting all of them from the main game folder. Launch the game and see if the issue is fixed.

Ive been attempting to play conan for the past 3 days. Ive had no problems with the loading the game in the past. When I go to open the game it just closes. No error nothing. It is as if I didn’t start the game.
Ive read through many forums about fixes on both here and steam. Ive seen every youtube video for fixes and after all those possible fixes it still will not launch.

crash on startup, i never use modes, reinstall game and update all drivers
i cant upload image, this text on error

The ue4-conansandbox game has crashed and will close

fatal error!

Did you ever figure out what was the problem?

Actually no! Or I forgot it already.
I am sure, I deleted the game before an update, and redownloaded it. Tuned the RAM down a bit, and the game worked again, so I don’t remember which one solved the problem.

Basic Info:

Platform: Steam
Issue Type: Crash
Game Mode: Online Official
Server Type: PvE-Conflict
Map: Exiled Lands
Server Name: 1036
Mods: None


Bug Description:

Once I get into the game the game crashes - EVERYTIME! I have managed to get into the settings area a couple of times and have noticed that the game is in FULLSCREEN, on ULTRA graphic settings and the POV is 47. But as soon as I go to change these, again, the game crashes.


Bug Reproduction:

As above

Greetings Exile,

Thank you, everyone, for your reports. Can you all please share your log files with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Thank you in advance.

Greetings Exiles,

In addition from the above, we will also need more information as follows:

  • Can you all please share the dxdiag?
    1. From the Windows desktop, press the Windows and R
    2. In the Open: field of the Run window, type dxdiag. Click OK or the Enter key to open the DirectX Diagnostic Tool. If prompted to check if your drivers are digitally signed, click Yes.

    3. In the DirectX Diagnostic Tool window, choose Save All Information.*
    4. In the Save As window, the DirectX information is saved as a text (.TXT) file. Choose the Desktop or another easily accessible location to save your file, and then click Save.*
    *5. Attach the file to your reply here in the forum.
    (you can read more about these steps here)

  • Also, can you tell us if you can reach the Main Menu and press Continue for a session? Or is this happening at loading into any session?

  • If you were trying to play on an official server, can you please share the character name and server number with us?

And specifically for @Katie: have you tried to deactivate mods and give it a try?

We appreciate all of your assistance. As soon as you get this information to us we will proceed with the investigation.

Not sure the cause but she deleted her saved game files (look for SteamLibrary>Steamapps>Common>Conan Exiles>ConanSandbox> Saved) (I would recommend renaming it so you can get the data if needed) and then she was able to log into the game.

She could not get far enough in to select what game type she wanted. She tried both Launch and Continue but both throw fatal error.

:brazil:
acho que isso pode ajudar bug

Caso seja um servidor dedicado, você deve informar esse problema no link abaixo: servers

I sent my log in with the ticket i sent 2 days ago. Im still waiting to hear back

Cant upload the logs. They are too big. I have the dxdiag. Where do I send the Dxdiag? Also my logs have not been updated since before this problem started. Idk if this forum is the same as my issue. Im not getting any errors the game for me just doesn’t open when I click launch or continue.
DxDiag.txt (97.6 KB)

:brazil:
Favor olhar todo o tópico acima já foi informado :point_up_2:

Sim já foi falado sobre o assunto e como fazer

Platform: Steam
Issue Type: Crash
Game Mode: Single Player Mode
Server Type: N/A
Map: Exiled Lands
Server Name: N/A
Mods: various, also none w. same issue


Bug Description:

Fatal Error message after hotfix 2 to 10/11/2023, but ignoring the popup the game will load and is playable for about 10 minutes then crashes totally.


Bug Reproduction:

I have verified files via steam, uninstalled and reinstalled game, uninstalled all mods, uninstalled GeForce Experience, checked for windows and video card updates, and problem persists
[/quote]

Ok i put it here.

ConanSandbox.log (8.9 KB)
UE4Minidump.dmp.status.txt (83 Bytes)

Like this?

When logging into the game it crashes on the 1975 PVE server