Fatal error crashes on parts of Isle of Siptah since 2.7 update

Game mode: Single-player | Co-op
Type of issue: Crash
Server type: PvE
Region: [ Please enter your server region ]
Mods?: [ Are mods installed: No
Edition: [: Steam


Bug Description:

A fatal error occurs and the game crashes in certain areas on the Isle of Siptah. Ever since the patch I can’t enter the Redwood area or go near the NE island without getting a fatal error and crashing. I suspect it has something to do with the new POI protection system but why just these areas and not others I don’t know. I’ve explore far too little of the island since the patch to give a complete report but so far this is what I got. Mostly stayed on the NW part of the map along the coast and no problem with those POIs. It’s just weird.

Steps to Reproduce:

Just getting close to these specific areas with POIs causes a fatal error crash, be it you travel there or even use the admin cheat to teleport.

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Have you verified files yet? And could you include a teleport location?

Assuming that part is correct.

I’ve been to these locations specifically and always crashed:

Causeway of the Apostle
New Luxor

I’ve done a little further testing. This time I used the MultiChar mod to create a test character. I found these additional locations to be crash spots on testing:

River Watch Keep and the Lonely Grave
Sanctuary of the Snakemen
Bastion of the Bat-demons

(Also tested Asura’s Basin and it was safe)

This thing is getting weirder…

Just in case, I did a reinstall of the game files - and lo and behold, now I can access the places I previously crashed.
No idea what caused the issue in the first place. Seems the install must have gotten corrupted after the update. It worked just fine before.
Anyway, I think we can consider this issue closed. It must’ve been a rare case of the Gods having a bad day I got caught in the middle of.

My server with a brand new wipe of Isle of Siptah is also having this issue in the same locations. No players have built anything yet, it’s just been me and one of my Admin staff riding around trying to set up warps in Pippi, and we get close to the northeast area and crash, then can’t log back in because we are too close to whatever crashed us. Before this, I was having the same issue on Exiled Lands map in the southeast, but I thought that might be due to something else. It was the same experience tho, coming within proximity of something, crashing and then not being able to log back in because I can’t move my proximity until after logging in, but the proximity causes the immediate crash.

Test without mods in single player. So long as you have mods in your list, then bugging it is pointless.

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well my solo game is still messed up, I can’t continue a solo game, I can only create new ones, so I dunno. Usually I just let others know I’m having the same problem to help trending and it eventually gets fixed by Funcom. All the modders have updated already, so my thinking is that…all the mods worked before the update, now if they are causing the crash, it’s still Funcom who didn’t give them a working Devkit.

Devkit is fine. There are many variables to modding. The best one can do is try and help test mods in isolation until a definitive cause is discovered. And when doing so, helping the mod author in question with detailed information.

Signed, a mod author.

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I know who you are, :smiley: I use your reloaded Kerozard’s.

One of my players has just spent all day uninstalling and reinstalling the game like the OP, and they still crash as soon as they log in. There is nothing on the server yet, no one has built anything, I haven’t placed any items. What could cause a crash just by proximity if not something on the Siptah map, something Funcom changed?

Have you tried reinstalling your server if everyone on it crashes at the same spot. Make a clean reinstall, no mods. Go and check if it crashes at that spot. If yes, report the location to Funcom. If the crashes are gone, add the mods. If the crashes come back, you have your answer.

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I found that adding a faulty mod is enough to cause problems, you don’t have to use items from it. I wanted to use the Savage Steel mods in my private game for the placeables but quckly discovered that they caused the same crashes I reported earlier. When disabling those 2 mods the crashing stopped.

I can’t tell what it’s like to play on a modded server since the update because my friend who rents the server hasn’t been online for 3 days and we were waiting for the mods we use to get updated. I suspect he will have to wipe the server before we’ll be able to log onto it – I was forced to wipe my private game before being able to play. Was using a dozen of mods before the update but I disabled them all before starting to play with the new update. Have successfully re-added all my mods I was using in my private game prior the update except for the 2 Savage Steel ones since they are causing this problem.

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If Savage Steel is the one causing the issues, I heard that there might be an update ready for it this weekend.

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I’m having the same issue. I’m trying removing savage steel atm as that was mentioned by you in a comment.

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