"Fatal Error" on startup

Conan Exiles PC Discussion PC Bug Reports
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1

Basic Info:

Platform: Steam
Issue Type: Crash
Game Mode: N/A
Server Type: N/A
Map: N/A
Server Name: N/A
Mods: None

Bug Description:

When I attempt to launch the game I, without fail, recieve a “Fatal Error” notification. The opening cinematic keeps playing if i dont acknowledge the error. When the cinematic is finished nothing happens.

Things i have already tried:

  • Verified game files
  • Deleted Logs, Saves (Never installed a single mod)
  • Reinstalled the entire game
  • Launched it outside of steam and/or the funcom launcher
  • Updated windows and drivers

I would include the log but it seems new users cant upload logs.

Bug Reproduction:

Installed the game and attempted to launch it.

For clarity, I have just bought the game with a couple of friends and since buying it (2 days ago) I have not been able to get it to launch. Any help would be greatly appreciated.

1 Like
2

Copy-pasted logfile:

Log

Log file open, 04/01/25 12:58:34

LogPakFile:Warning: Spent 0.290 seconds mounting Pak File “../../../ConanSandbox/Content/Paks/Sound.pak”. Mounting status: Success

LogPakFile:Warning: Spent 0.185 seconds mounting Pak File “../../../ConanSandbox/Content/Paks/DLC_Special.pak”. Mounting status: Success

LogPakFile:Warning: Spent 0.166 seconds mounting Pak File “../../../ConanSandbox/Content/Paks/Characters.pak”. Mounting status: Success

LogPlatformFile: Not using cached read wrapper

LogTaskGraph: Started task graph with 5 named threads and 20 total threads with 3 sets of task threads.

LogInit: Using libcurl 7.55.1

LogInit: - built for x86_64-pc-win32

LogInit: - supports SSL with OpenSSL/1.0.2u

LogInit: - supports HTTP deflate (compression) using libz 1.2.8

LogInit: - other features:

LogInit: CURL_VERSION_SSL

LogInit: CURL_VERSION_LIBZ

LogInit: CURL_VERSION_IPV6

LogInit: CURL_VERSION_ASYNCHDNS

LogInit: CURL_VERSION_LARGEFILE

LogInit: CURL_VERSION_IDN

LogInit: CurlRequestOptions (configurable via config and command line):

LogInit: - bVerifyPeer = true - Libcurl will verify peer certificate

LogInit: - bUseHttpProxy = false - Libcurl will NOT use HTTP proxy

LogInit: - bDontReuseConnections = false - Libcurl will reuse connections

LogInit: - CertBundlePath = nullptr - Libcurl will use whatever was configured at build time.

LogOnline:Display: STEAM: Loading Steam SDK 1.57

LogOnlineTime: Real UTC time requested.

LogInit: WinSock: version 1.1 (2.2), MaxSocks=32767, MaxUdp=65467

LogOnlineSubsystemFls:Display:

— FLS ENVIRONMENT INFO —

OSS: SteamA5B4F (Retail)

InstanceName: DefaultInstance

IniPlatformName: WindowsSteam

OnlineEnvironment: Unknown

FLS Environment overridden to Retail

LogTemp: Using NVIDIAGfeSDKPlugin version 1.0.0

LogModManager: Starting mod runtime module.

LogInit: Build: ue415-dw-osl-CL-1311351.0

LogInit: Engine Version: 4.15.3-1311351+ue415-dw-osl

LogInit: Compatible Engine Version: 4.15.0-1311351+ue415-dw-osl

LogInit: Net CL: 1311351

LogInit: Compiled (64-bit): Mar 10 2025 20:21:28

LogInit: Compiled with Visual C++: 19.00.24215.01

LogInit: Build Configuration: Shipping

LogInit: Branch Name: ue415-dw-osl

LogInit: Command line: -BattlEye

LogInit: Base directory: E:/SteamLibrary/steamapps/common/Conan Exiles/ConanSandbox/Binaries/Win64/

LogInit: Installed Engine Build: 1

LogInit: Nativized: No

LogInit: Presizing for max 10000000 objects, including 42000 objects not considered by GC, pre-allocating 13000000 bytes for permanent pool.

LogStreaming:Display: Async Loading initialized: Event Driven Loader: true, Async Loading Thread: true

LogInit: Object subsystem initialized

[2025.04.01-10.58.37:208][ 0]LogInit: Applying CVar settings loaded from the selected device profile: [WindowsNoEditor]

[2025.04.01-10.58.37:216][ 0]LogInit: Setting Device Profile CVar: [[r.DynamicRes.FrameTimeBudget:33.3 → 33.3]]

[2025.04.01-10.58.37:216][ 0]LogInit: Computer: [6cd2401539159e11371069832a7023f9]

[2025.04.01-10.58.37:216][ 0]LogInit: User: [810d02128464264536b6e3b71bff7332]

[2025.04.01-10.58.37:216][ 0]LogInit: CPU Page size=65536, Cores=6

[2025.04.01-10.58.37:216][ 0]LogInit: High frequency timer resolution =10.000000 MHz

[2025.04.01-10.58.37:216][ 0]LogMemory: Memory total: Physical=15.8GB (16GB approx)

[2025.04.01-10.58.37:216][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor

[2025.04.01-10.58.37:216][ 0]LogMemory: Process Physical Memory: 293.41 MB used, 293.41 MB peak

[2025.04.01-10.58.37:216][ 0]LogMemory: Process Virtual Memory: 380.95 MB used, 380.95 MB peak

[2025.04.01-10.58.37:216][ 0]LogMemory: Physical Memory: 5503.95 MB used, 10654.00 MB free, 16157.95 MB total

[2025.04.01-10.58.37:216][ 0]LogMemory: Virtual Memory: 5877.56 MB used, 10654.00 MB free, 134217728.00 MB total

[2025.04.01-10.58.38:731][ 0]LogTextLocalizationManager: No specific translations for (‘en-BE’) exist, so (‘en’) translations will be used.

[2025.04.01-10.58.39:455][ 0]LogD3D11RHI: D3D11 adapters:

[2025.04.01-10.58.41:176][ 0]LogD3D11RHI: 0. ‘NVIDIA GeForce RTX 3060 Ti’ (Feature Level 11_0)

[2025.04.01-10.58.41:176][ 0]LogD3D11RHI: 8024/0/8078 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:2, VendorId:0x10de

[2025.04.01-10.58.42:516][ 0]LogD3D11RHI: 1. ‘Intel(R) UHD Graphics 770’ (Feature Level 11_0)

[2025.04.01-10.58.42:516][ 0]LogD3D11RHI: 128/0/8078 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x8086

[2025.04.01-10.58.42:636][ 0]LogD3D11RHI: 2. ‘Microsoft Basic Render Driver’ (Feature Level 11_0)

[2025.04.01-10.58.42:636][ 0]LogD3D11RHI: 0/0/8078 MB DedicatedVideo/DedicatedSystem/SharedSystem, Outputs:0, VendorId:0x1414

[2025.04.01-10.58.42:636][ 0]LogD3D11RHI: Chosen D3D11 Adapter: 0

[2025.04.01-10.58.42:640][ 0]LogD3D11RHI: Creating new Direct3DDevice

[2025.04.01-10.58.42:640][ 0]LogD3D11RHI: GPU DeviceId: 0x2489 (for the marketing name, search the web for “GPU Device Id”)

[2025.04.01-10.58.42:640][ 0]LogWindows: EnumDisplayDevices:

[2025.04.01-10.58.42:640][ 0]LogWindows: 0. ‘NVIDIA GeForce RTX 3060 Ti’ (P:0 D:1)

[2025.04.01-10.58.42:640][ 0]LogWindows: 1. ‘NVIDIA GeForce RTX 3060 Ti’ (P:1 D:1)

[2025.04.01-10.58.42:640][ 0]LogWindows: 2. ‘NVIDIA GeForce RTX 3060 Ti’ (P:0 D:0)

[2025.04.01-10.58.42:640][ 0]LogWindows: 3. ‘NVIDIA GeForce RTX 3060 Ti’ (P:0 D:0)

[2025.04.01-10.58.42:640][ 0]LogWindows: 4. ‘Intel(R) UHD Graphics 770’ (P:0 D:0)

[2025.04.01-10.58.42:640][ 0]LogWindows: 5. ‘Intel(R) UHD Graphics 770’ (P:0 D:0)

[2025.04.01-10.58.42:640][ 0]LogWindows: 6. ‘Intel(R) UHD Graphics 770’ (P:0 D:0)

[2025.04.01-10.58.42:641][ 0]LogWindows: 7. ‘Intel(R) UHD Graphics 770’ (P:0 D:0)

[2025.04.01-10.58.42:641][ 0]LogWindows: DebugString: GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter GetVideoDriverDetailsInvalid PrimaryIsNotTheChoosenAdapter FoundDriverCount:0

[2025.04.01-10.58.42:641][ 0]LogD3D11RHI: Adapter Name: NVIDIA GeForce RTX 3060 Ti

[2025.04.01-10.58.42:641][ 0]LogD3D11RHI: Driver Version: Unknown (internal:Unknown, unified:Unknown)

[2025.04.01-10.58.42:641][ 0]LogD3D11RHI: Driver Date: Unknown

[2025.04.01-10.58.42:641][ 0]LogRHI: Texture pool is 1361 MB (70% of 1945 MB)

[2025.04.01-10.58.43:922][ 0]LogD3D11RHI: Async texture creation enabled

[2025.04.01-10.58.43:935][ 0]LogD3D11RHI: GPU Timing Frequency: 1000.000000 (Debug: 2 2)

[2025.04.01-10.58.43:935][ 0]LogD3D11RHI: HDR output is supported on display 0 (NvId: 0x80061086).

[2025.04.01-10.58.44:500][ 0]LogSlate: Using Freetype 2.6.0

[2025.04.01-10.58.44:508][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1

[2025.04.01-10.58.44:508][ 0]LogSlate: SlateFontCache - WITH_FREETYPE: 1, WITH_HARFBUZZ: 1

[2025.04.01-10.58.45:150][ 0]LogAssetRegistry: FAssetRegistry took 0.4074 seconds to start up

[2025.04.01-10.58.45:227][ 0]LogDreamworld:Display: Dreamworld project: ConanSandbox

[2025.04.01-10.58.45:227][ 0]LogDreamworld:Display: Dreamworld configuration: ConanSandbox.Client.VS2015.Live.Win64

[2025.04.01-10.58.45:227][ 0]LogDreamworld:Display: Dreamworld platform: x64

[2025.04.01-10.58.45:227][ 0]LogDreamworld:Display: Dreamworld revision: 1311351

[2025.04.01-10.58.45:227][ 0]LogDreamworld:Display: Dreamworld snapshot: 43706

[2025.04.01-10.58.45:227][ 0]LogDreamworld:Display: Dreamworld branch: exiles-stable

[2025.04.01-10.58.45:227][ 0]LogDreamworld:Display: Platform (.ini):

[2025.04.01-10.58.45:227][ 0]LogDreamworld:Display: Platform: WindowsNoEditor

[2025.04.01-10.58.45:227][ 0]LogDreamworld:Display: .ini sub-platform prefix: WindowsSteam

[2025.04.01-10.58.45:232][ 0]LogPackageLocalizationCache: Processed 6 localized package path(s) for 2 prioritized culture(s) in 0.004065 seconds

[2025.04.01-10.58.45:245][ 0]LogContentStreaming: Texture pool size is 1500.00 MB

[2025.04.01-10.58.45:475][ 0]LogNetVersion: GetLocalNetworkVersion: CL: 1311351, ProjectName: conansandbox, ProjectVersion: , EngineNetworkVersion: 2, GameNetworkVersion: 0, NetworkChecksum: 1823219157

[2025.04.01-10.58.45:475][ 0]LogNetVersion: GetLocalNetworkVersionOverride: NetworkChecksum: 5171898

[2025.04.01-10.58.45:710][ 0]LogMoviePlayer: Initializing movie player

[2025.04.01-10.58.46:607][ 0]LogHttp:Display: Sleeping 0.5s to wait for 2 outstanding Http requests.

[2025.04.01-10.58.46:910][ 0]

Script stack log empty!

[2025.04.01-10.58.47:108][ 0]LogHttp:Display: Sleeping 0.5s to wait for 2 outstanding Http requests.

[2025.04.01-10.58.47:608][ 0]LogMemory: Platform Memory Stats for WindowsNoEditor

[2025.04.01-10.58.47:608][ 0]LogMemory: Process Physical Memory: 763.96 MB used, 764.93 MB peak

[2025.04.01-10.58.47:608][ 0]LogMemory: Process Virtual Memory: 896.61 MB used, 898.30 MB peak

[2025.04.01-10.58.47:608][ 0]LogMemory: Physical Memory: 5759.32 MB used, 10398.64 MB free, 16157.95 MB total

[2025.04.01-10.58.47:608][ 0]LogMemory: Virtual Memory: 39725.47 MB used, 10398.64 MB free, 134217728.00 MB total

[2025.04.01-10.58.47:608][ 0]LogHttp:Display: Sleeping 0.5s to wait for 2 outstanding Http requests.

[2025.04.01-10.58.48:109][ 0]LogHttp:Display: Sleeping 0.5s to wait for 2 outstanding Http requests.

[2025.04.01-10.58.48:195][ 0]LogThreadingWindows:Error: Runnable thread HttpManagerThread crashed.

[2025.04.01-10.58.48:195][ 0]LogWindows:Error: === Critical error: ===

[2025.04.01-10.58.48:195][ 0]LogWindows:Error:

[2025.04.01-10.58.48:195][ 0]LogWindows:Error: Fatal error!

[2025.04.01-10.58.48:195][ 0]LogWindows:Error:

[2025.04.01-10.58.48:195][ 0]LogWindows:Error: Unhandled Exception: EXCEPTION_ILLEGAL_INSTRUCTION

[2025.04.01-10.58.48:195][ 0]LogWindows:Error:

[2025.04.01-10.58.48:195][ 0]LogWindows:Error: !0x0000000000000000

[2025.04.01-10.58.48:195][ 0]LogWindows:Error:

[2025.04.01-10.58.48:195][ 0]LogWindows:Error: Crash in runnable thread HttpManagerThread

[2025.04.01-10.58.48:213][ 0]LogExit: Executing StaticShutdownAfterError

[2025.04.01-10.58.48:213][ 0]LogWindows: FPlatformMisc::RequestExit(1)

[2025.04.01-10.58.48:213][ 0]Log file closed, 04/01/25 12:58:48

3

This means that there was no code to handle the error, hence Unhandled

This is what caused the error ‘HttpManagerThread’

After this,

You should see something similar to this,

[2025.04.01-12.06.22:786][ 0]LogMoviePlayer: Initializing movie player
[2025.04.01-12.06.24:252][ 0]LogHttp:Warning: 0000017B64091580: request failed, libcurl error: 52 (Server returned nothing (no headers, no data))
[2025.04.01-12.06.24:252][ 0]LogOnlineTime:Error: Real UTC time request failed.
[2025.04.01-12.06.24:253][ 0]LogOutputDevice:Display: Bug report upload completed with result code 200, took 2.216 seconds.
[2025.04.01-12.06.24:253][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.04.01-12.06.24:754][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.04.01-12.06.25:254][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.04.01-12.06.25:755][ 0]LogHttp:Display: Sleeping 0.5s to wait for 1 outstanding Http requests.
[2025.04.01-12.06.26:256][ 0]LogGameTweakSystem:Warning: There is an update for the GameTweaks system available (Available Version : 9, Current Version : 0)
[2025.04.01-12.06.26:256][ 0]LogGameTweakSystem:Warning: Could not find GameTweak : ‘DevkitMessage’
[2025.04.01-12.06.26:256][ 0]LogGameTweakSystem:Warning: Could not find GameTweak : ‘DevkitVersionString’
[2025.04.01-12.06.26:256][ 0]LogGameTweakSystem:Warning: Could not find GameTweak : ‘NextAllowedDateToPushModsToLive’
[2025.04.01-12.06.26:256][ 0]LogGameTweakSystem:Warning: Could not find GameTweak : ‘NextReleaseDate’
[2025.04.01-12.06.26:256][ 0]ConanSandbox:Display: GetGameTweakDataPatchPath ‘../../../ConanSandbox/Saved/Config/WindowsNoEditor/DataPatches/’ does not exist
[2025.04.01-12.06.26:257][ 0]UserSettings:Display: User’s IP Country Code is (Country Code)

It is waiting for a respponse from worldtimeapi an external website that Funcom use to sync the time, and has cause many issues for players trying to login and play even in single player,
alongside a response from Funcom Live Services regarding the devkit message.

This is within the source code for the version of unreal engine that Conan uses,

4

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