Fatal Error - UE4 Conan Sandbox

Basic Info:

Platform: Steam
Issue Type: Crash
Game Mode: N/A
Server Type: N/A
Map: N/A
Server Name: N/A
Mods: N/A

Bug Description:

When I launch the game, I receive an error stating, “the UE4-ConanSandbox Game has crashed…” with the crash information being “Fatal error!” I would attach my log file, but the website is preventing me, since I am a new user. This is a brand new installation, and I do not have any mods. I have done the following troubleshooting:

  • Restarted my computer.
  • Restart Steam, and run as administrator.
  • Verified that Windows was up-to-date.
  • Verified that my Nvidia driver was up-to-date.
  • Verified game files through Steam.
  • Uninstalled the game, then reinstalled it.

I have looked over numerous posts here and elsewhere and attempted the “fixes” that were suggested, but the game continues to crash at the exact same spot. Would someone be able to offer some assistance?

1 Like

Greetings Exile,

Thank you for your report. We’ve updated your forum rank. You can now send files and links.

Can you please share your Log file with us?

You can find it by following:

Steam\steamapps\common\Conan Exiles\ConanSandbox\Saved\Logs

Feel free to reach out in private via direct message if you prefer.

Thank you in advance.

ConanSandbox.log (8.1 KB)

1 Like

Greetings,

Thank you for the file. We’ll ask our team to proceed with an investigation.

Have a good day! :slight_smile:

1 Like

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.