Game crash in co-op mode


Game mode: [Co op: (Online private)]
Type of issue: [Crash]
Server type: [PvE]
Region: [Asian]

Hello, my friend just bought his game but he cant join in my co-op game. He cant even start his game in co-op mode. He can join in online server or play offline just fine, but the game crash when he join in co-op game or start his own co-op game.

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
1.Join single player’s co-op or start single player’s co-op
2.connecting to server
3.2 second in character creation

Are any of you two using mods?

we try with and without mod but his game just keep crashing. others can join my game in co-op just fine.

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