Game crashing issues with the orb of nergal

I am curious on when Conan exiles AKA funcom is actually going to fix the things that break the game. They are more worried about the trivial stuff then they are actually the game breaking mechanics such as the orb of Nargal

When you go to use this orb to change your appearance in the game on ps4 the game crashes instantly you cannot do nothing you cannot change your character it freezes the game and you must do a force reboot

There has been multiple players complaining about this but no Conan exiles would prefer to fix something involving keys . Instead of actually fixing things that crashed the game

Please find come fix the orb and do something thank you

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