Game freezes shortly after loading

Basic Info:

Platform: Steam
Issue Type: Crash
Game Mode: Single Player
Server Type: PvE
Map: Exiled Lands
Server Name: None
Mods: None


Bug Description:

The PC freezes shortly after loading in to the world.
At first I could play up to several hours between crash now its down to less than a minute. Running DxDiag gives the following error report:

Problem signature:
P1: 10.0.19041.2300:1
P2: 0x800F0984 0x800F0984 Matching binary: LxssManager.dll missing for component: amd64_microsoft-windows-lxss-manager_31bf3856ad364e35_10.0.19041.2604_none_f2f3122c80173c92
P3: ??›???


Bug Reproduction:

loading the game, then it will freeze shortly after. Using the map room guarantees a crash.

I’m having the same problem. The game has become completely unplayable since the last major update and the game freezes my entire PC so I have to conduct a hard-reset. This means the game is now actively damaging my computer because forced hard resets equate to damage overtime. When are you going to respond to the problem and fix the issue, Funcom?

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