Game mode: [ Online private | Single-player ]
Type of issue: [ Crash ]
Server type: [ PvE ]
Region: [ NA ]
Ever since the hotfix, my game has not been stable at all. The game will constantly freeze and then crash, giving the following error message:
Fatal error:
[File:C:\B\tech_exiles\code\Engine\Source\Runtime\RenderCore\Private\RenderingThread.cpp] [Line: 805]
Rendering thread exception:
Fatal error:
[File:C:\B\tech_exiles\code\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp]
[Line: 181]
Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')
System:
ASUS ROG STRIX B450-F GAMING
AMD Ryzen 7 2700X stock
16GB Corsair DDR4-3000
MSI Radeon RX 5700 XT MECH OC BV
Samsung 960 EVO NVME M.2 500GB (Games)
Samsung 860 EVO SATA6 1TB (Apps)
Samsung 850 EVO SATA6 250GB (OS)
As a point of comparison, my laptop does not have this issue. It is a 9th Gen Core i7 with an nVidia GTX 1660 Ti and 16GB RAM in it.
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
- Start game
- Connect to server or single-player game
- Game will eventually freeze and then crash