ioNKi
July 10, 2019, 6:32pm
1
I just noticed this as it happened right now. I use a secondary account to have two characters in a roleplay server and when I logged off and on again I saw that instead of ‘Play’ there was a ‘Purchase’ button and the game is no longer available on my secondary account. Is this intentional?
4 Likes
Ignasi
Split this topic
July 11, 2019, 12:17pm
17
Ignasi
July 11, 2019, 9:16am
77
Hey everybody,
We posted an announcement regarding this situation here:
Hello Exiles,
as some of you noticed, we asked Valve to temporarily disable family sharing, after we were in discussions with them.
Here is the info on how this happened:
As you know, we do take actions against players in very extreme cases in which we also have indisputable proof. However, we did notice that some players, we took actions against, managed to get back online and keep on doing their shenanigans.
After some investigation we realized that steam’s family sharing enabled them to g…
1 Like
Game mode: [Online | Singleplayer]
Problem: [Crash | Bug | Performance | Misc]
Region: [Here]
Trying to play on my other account and now being prompted to buy the game again?
Steps on how to reproduce issue:
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Hugo
July 12, 2019, 2:15pm
79
Hello @Pestman35 , we’ve posted an announcement in regards to this situation here:
Hello Exiles,
as some of you noticed, we asked Valve to temporarily disable family sharing, after we were in discussions with them.
Here is the info on how this happened:
As you know, we do take actions against players in very extreme cases in which we also have indisputable proof. However, we did notice that some players, we took actions against, managed to get back online and keep on doing their shenanigans.
After some investigation we realized that steam’s family sharing enabled them to g…