Inability to play complete

Game mode: Online Official.
Type of issue:| Bug | Performance |
Server type: : PvP |
Region: [Europe]

[Describe the bug here]

***Immediately after logging in, my character is blocked and unable to move, even allowing time to pass, to load the environment, the situation remains the same. For three days now it has been impossible for me to carry out ANY activity within the game. Making it impossible to control the degradation of my buildings on the game map.

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
1.As soon as I enter the game, my PG freezes without allowing me to move
2.I get stuck inside the objects
3.I have no movement possibilities within the game

1 Like

it’s the same problem reported with a video by a user yesterday

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Experiencing the same issue on Official Server 1823, since the January 30, 2020 update.

1 Like

Exactly, that’s exactly what happens, only that my Pg can’t free himself even for a moment.

I’m stuck too since the last update. he is not nice :confused:

Hey there,

We’re aware of this issue and our team is working on a fix that we’ll release as a part of a hotfix soon.
Apologies for the frustration.