Infinite loading bug

Basic Info:

Platform: Xbox Series S
Issue Type: Gameplay
Game Mode: Online Official
Server Type: PvE-Conflict
Map: Isle of Siptah
Server Name: 7020


Bug Description:

Infinite loading bug.


Bug Reproduction:

Got disconnected inside vault of the serpents. Have been unable to load back in. Game hangs on loading progress bar, fills up to end of bar, doesn’t progress. Multiple restarts attempted. Can load into other servers. But apparently this character is gone forever now? Please advise how to get my character back.

Same for me looks like the server 7020 is down

How can you tell if the server is down?

At the moment it seems to say there’s people on the server for me, but I’m getting infinite loading screen and an occasional error messages that my ‘session does not exist’.

Server is back up

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