Kicked by battle eye reason query timeout?

Greetings Exiles,

To continue this investigation our team asked for a bit more information. Please reply to this message with:

  1. Server number
  2. Character and clan name
  3. Funcom ID
  4. Last date and approximate hour you experienced this situation

We urge you to take a moment and fill in all the requested data. This will help us find the exact moment the issue happened within the server logs and assist in pinpointing what’s happening.

Thank you so much for your attention and support.