Uebe420
December 16, 2023, 5:24pm
1
I keep getting kicked by battle eye reaon query timeout this happens every 15 mins can reconnect right away but gets kick 15 minutes later, official server 1520, no mods,
Uebe420
December 17, 2023, 4:32pm
2
So nothing? Cant put in an actual ticket for help? This is the suport available?
Greetings @Uebe420 ,
Please follow the stated in the Official servers guidelines to submit a ticket:
Information on suspensions and bans
While suspensions are not open to appeal we do offer the option of appealing a permanent ban. We understand some might not always be aware of the actions taken by clanmates.
If you are unaware of the reason for a suspension or ban, please make sure you check in-game first by accessing any of our official servers. You will be prompted with the reasoning for suspension/ban and the duration.
As mentioned previously, please note that only bans are eligible for an appeal and not suspensions. If you would like to appeal, please feel free to do this through Zendesk 3.9k by selecting ‘Ban Appeal’ as the type of issue and providing relevant information such as character names, servers you’ve played on, and clans you were part of.
You can read the full version of the Guidelines here:
Official servers' guidelines
Introduction
Conan Exiles has thousands of official servers across several platforms and regions. These come with certain rules and strict enforcement.
By playing on an official server you are expected to follow the guidelines below. Support will do their best to honor these guidelines.
Please read through and consider the spirit of the guidelines, not the specific wording.
We reserve the right to modify these rules. We will notify players in advance of any …