Live Connect Still Broken

Game mode: Any type of official online server
Type of issue: Unable to Connect ???
Server type: All Official
Region: Americas


It is impossible, most times, to log in through the server select window. Access is only granted by direct connect, and that’s not constant and suffers the same issues. If the server doesn’t report back as ??? at the selection screen, it’s showing a multiple (usually over 180 and often over 200) that’s not real or is caused by the EU4Game connection to Funcom Live Services connection to host.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Attempt to log in; servers identified with a ping of ??? or horrendously high (above 180 prohibiting connection through server select screen - ping too high.
  2. Go to direct connect, if you get in, toggle ~toggledebughud and see your ping is actually lower than 100, typically for me about 80 to 100.
  3. Be unable to connect often even with direct connect and watch as the days go by and you’re unable to log in and refresh your stuff.
  4. Spend countless hours just trying to log in. Getting frustrated enough to quit the game, and no, you can’t have my stuff unless you catch it in decay.

edit: often when direct connect fails, it does so because even though the server is listed (??? again) it cant find it and returns the “can’t find server” error statement.

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