Lost Dungeon not able to be built

I bought the new Lost Dungeon set yesterday, my clan decided we wanted to use that for our new main building rebuild. I was able to build most of the foundation of the building yesterday before i logged out. Log in this morning, Lost Dungeon doesn’t show up in my construction hammer thing. I checked in the bazaar and yeah it shows i own it. I checked in my knowledge, yeah its there but its blacked out. I tried going into admin mode and spawning in a Lost Dungeon foundation piece as a test, it was similarly blacked out and unable to be placed.

I decided to do a few more checks around my base. all of my magic grenades from the previous battlepass are similarly blacked out and i can’t use them. since i bought the battlepass yesterday i decided to try and build the lvl 1 armor stuff, similarly blacked out and i can’t build it. I’m lvl 60 with all the other requirements to build either the building pieces or the armor so i know its not a lack of knowledge thing and i can build every other building set i have purchased so that stuff isn’t broken.

Anyone have any ideas?

I’d show pictures of this stuff but I’m posting this on a new forum account (never posted in this forum before) and i’m blocked from posting pics.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center if you wish to report an issue or to request assistance with this set.

Make sure to select “in-game purchase” as the issue type.

Have a great day!

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