"Lost online connection"

Game mode: Online official / Online private
Type of issue: Bug / Other
Server type: does not matter
Region: Europe
Mods?: happens both with mods and without.
Edition: Steam


Bug Description:

Every time I click on “Play online” the server list comes up and within a few seconds a message pops up “Lost online connection” - “Connection lost, You must be connected to the internet to play online.”


Expected Behavior:

Well… the server list to actually open?


Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

  1. Start the game
  2. Click on “Online play”

[2021.08.25-12.56.12:730][ 6]LogFuncomLiveServices:Display: Received dynamic ICE server config, 10 servers, closest expiry: 2021-12-03T12:55:52.000Z.
[2021.08.25-12.56.12:731][ 6]LogFuncomLiveServices:Display: RequestIdentityToken Completed: TokenData - [3673d3e2f013f1d8c176ace27e5dac7b] Counter - [8f721c5695b63989c4ea5a11e60f8242].
[2021.08.25-12.56.12:837][ 6]LogFuncomLiveServices:Display: Login completed: [46c197b63ab78887c58fdc12921d477d]
.
[2021.08.25-12.56.13:472][ 14]LogFuncomLiveServices:Display: 2 memberships
[2021.08.25-12.56.14:138][ 22]LogFuncomLiveServices:Warning: RepeatPlayFabClientRequest: Request Failed. Abandoning further attempts.
[2021.08.25-12.56.14:138][ 22]LogFuncomLiveServices:Error: Error in RepeatPlayFabClientRequest: This group name is already in use.
[2021.08.25-12.56.14:138][ 22]LogFuncomLiveServices:Warning: RepeatPlayFabClientRequest: Request Failed. Abandoning further attempts.
[2021.08.25-12.56.14:138][ 22]LogFuncomLiveServices:Error: Error in RepeatPlayFabClientRequest: This group name is already in use.
[2021.08.25-12.56.14:221][ 23]LogFuncomLiveServices:Warning: RepeatPlayFabClientRequest: Request Failed. Abandoning further attempts.
[2021.08.25-12.56.14:221][ 23]LogFuncomLiveServices:Error: Error in RepeatPlayFabClientRequest: This group name is already in use.
[2021.08.25-12.56.14:305][ 24]ConanSandbox: UConanGameInstance::OnLoginStatusChanged: LoggedIn
[2021.08.25-12.56.14:306][ 24]LogDataMiningUserTracker:Display: LoginStatusChanged: 0 => 2, LocalUserNum: 0, NewId: LilMissGLaDOS [0x11000011449CB6E]
[2021.08.25-12.56.15:071][ 33]LogFriendsManager: Players Presence Status Updated
[2021.08.25-12.56.15:237][ 35]ConanSandbox: Force closing message box type FlsLoggingIn.
[2021.08.25-12.56.15:237][ 35]ConanSandbox: Check for modded session…
[2021.08.25-12.57.00:621][ 38]LogFuncomLiveServices:Display: [0fc39539d5fd0c0cad3e7d0d3b3b2047]
[2021.08.25-12.57.01:284][ 44]LogFuncomLiveServices:Display: Polling groups and objects.
[2021.08.25-12.57.09:684][107]ConanSandbox: MessageBoxWidget: Checking Permissions
[2021.08.25-12.57.10:627][117]LogUMG:Display: Widget Class W_ServerList_C - Loaded Fast Template.
[2021.08.25-12.57.10:739][117]LogUMG:Display: Widget Class W_DropDownText_C - Loaded Fast Template.
[2021.08.25-12.57.10:773][117]LogOnline:Warning: STEAM: Can’t destroy a null online session (Game)
[2021.08.25-12.57.10:785][117]LogUMG:Display: Widget Class W_ServerInfo_C - Loaded Fast Template.
[2021.08.25-12.57.10:793][118]LogNetVersion: GetLocalNetworkVersion: CL: 312484, ProjectName: conansandbox, ProjectVersion: 1.0.0.0, EngineNetworkVersion: 2, GameNetworkVersion: 0, NetworkChecksum: 3106003627
[2021.08.25-12.57.10:793][118]LogNetVersion: GetLocalNetworkVersionOverride: NetworkChecksum: 412391220
[2021.08.25-12.57.12:250][127]GUI:Display: Session search completed. First result: -179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368.000s (backend) / -179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368.000s (visible), all results: 1.296s, 0 result(s), 0 visible, 0 invalid, 0 timeout(s). Pings: min: -2147483648 ms, avg: -1.0 ms, max: -2147483648 ms.
[2021.08.25-12.57.12:251][127]ConanSandbox: MessageBoxWidget: Lost online connection Connection lost. You must be connected to the internet to play online.
[2021.08.25-12.57.15:465][150]ConanSandbox:Warning: Not enough time has passed, using cached entitlements.
[2021.08.25-12.57.15:488][150]LogOnline:Warning: STEAM: Can’t destroy a null online session (Game)
[2021.08.25-12.57.16:713][158]GUI:Display: Session search completed. First result: -179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368.000s (backend) / -179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368.000s (visible), all results: 0.944s, 0 result(s), 0 visible, 0 invalid, 0 timeout(s). Pings: min: -2147483648 ms, avg: -1.0 ms, max: -2147483648 ms.
[2021.08.25-12.57.16:714][158]ConanSandbox: MessageBoxWidget: Lost online connection Connection lost. You must be connected to the internet to play online.
[2021.08.25-12.57.57:727][476]ConanSandbox: MessageBoxWidget: Checking Permissions
[2021.08.25-12.57.58:801][487]LogOnline:Warning: STEAM: Can’t destroy a null online session (Game)
[2021.08.25-12.58.00:424][498]GUI:Display: Session search completed. First result: -179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368.000s (backend) / -179769313486231570814527423731704356798070567525844996598917476803157260780028538760589558632766878171540458953514382464234321326889464182768467546703537516986049910576551282076245490090389328944075868508455133942304583236903222948165808559332123348274797826204144723168738177180919299881250404026184124858368.000s (visible), all results: 1.274s, 0 result(s), 0 visible, 0 invalid, 0 timeout(s). Pings: min: -2147483648 ms, avg: -1.0 ms, max: -2147483648 ms.
[2021.08.25-12.58.00:425][498]ConanSandbox: MessageBoxWidget: Lost online connection Connection lost. You must be connected to the internet to play online.

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