Platform: Xbox Series X
Issue Type: Other
Game Mode: Single Player
Server Type: =SERVER TYPE=
Map: =MAP=
Server Name: =SERVER NAME=
Bug Description:
After the latest update the game keeps giving me a message that the game needs to update. Game was already updated and after I hit close the game starts up.
Greetings devilseyes21!
Thank you for reaching out to us.
Is your issue still persisting until now? If so, please send us a screenshot of the update message.
We’ll be waiting for your reply!
Yes, as you can see the menu screen is playing behind it. When i hit close everything works normally but the pop up appears every time i launch the game. Update has already done. This is the only game that this appears for/the only game that has this update required after updating. I have loaded up other games since and this is the only one experiencing the issue.
Greetings @devilseyes21 ,
Thank you for reaching out to us. Could you share some additional information?
Which Xbox model do you have?
Do you have your game installed on an SSD or HDD?
Is the console stable while playing other demanding games?
In the meantime, here are some steps that might help you. Please ensure that your save is stored on the XBOX cloud before trying each of the following:
Reset the console cache by holding the power button for about 10 seconds until the console powers off, then disconnect it from the power outlet for a couple of minutes, then try loading it into your SP session.
Try to perform a soft factory reset while keeping games and apps.
If the above procedures don’t help, please try to perform a full reinstall of the game.
We await your reply.
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