My payment for funcom points

Hi I am waiting for $200.00 dollars worth of funcom point that are still pending I used that credit card plenty times my credit card company told payment on there end is approved. It has been 5 days now still pending. I have sent petition and nothing. I am 1year 2 months subscriber at the moment. I read that Funcom take care of paid players. I need Funcom help to let payment go thru. Thank You for reading

Hello, still pending please help with this problem Funcom. My Email is active. Help payment go thru that last time I used that Credit Card on this Game.

I’m sorry to hear that you had a delay in receiving your purchase. Is there anything still pending for you? If so, please send me a direct message with the username of your account and the ticket number that you submitted.