I am terrible at knowing where to post things so I apologize in advance but I’m kinda frustrated. I read the official server rules and I’m quite sure I didn’t break any of them so I’m not sure what’s going on.
I have joined numerous official servers trying to get a feel for the base game (my buddy runs a private server using non official rules) and each time, I get to a point where I’ve built my base and just settling in to iron tools and weapons before I’m disconnected from the server. And then it vanishes from sight.
I tried adding newly joined servers to my favorites, checking history… Nothing works. The servers are just gone. I don’t remember the other server numbers but the most recent one I just got DC’d from was official server #7143… Did I break a rule or something?
Any advice would be appreciated. I really would like to try to engage with some of the other members of the community… But this problem has discouraged me from playing on the official servers.
@GimbleGuerado Welcome to the Forum. If you have just started playing the game I doubt you have been around long enough to break any rules. Since you are having issues on your friends server also. I play on Playstation so I don’t have much knowledge of Xbox. You might talk to your friends and compare each other’s settings. Best of luck to you. What ever is going on don’t think Funcom is interfering with you getting on. Can you play offline? On Playstation we have to update permissions occasionally.
How long has this been happening, and does it happen to any of your friends? If you broke a rule and have been suspended, you’ll typically get a notice that you can’t access any official servers when you try. If you’re not getting any notices and they’re just not showing, it’s likely on the Funcom server side. Sometimes they go down for a bit. That’s why I asked how long it’s been happening.
It’s happened to every official server I’ve joined in the last 2 weeks. I’ve joined a total of 5 (I don’t remember all their numbers) none of my friends play on the official servers since we have the private server but i wanted to try out the base game a bit, maybe meet some new folks cause the private server has been kinda dead.
I get no notice but it happens with every official server I’ve joined after several hours of gameplay. I get to about the same point each time: build a base, unlock iron weapons, and apply my first base expansion for a wheel of pain to start collecting thralls and around this time, I either get disconnected or I logged off myself. Either way, the official server vanishes
Hmm… very peculiar. I don’t play on Xbox, so I can’t say exactly what the issue is, but it’s definitely not a suspension. You wouldn’t even be able to access any official server since you get suspended from ALL official servers. Are you having connection issues on any other game? I know it’s a stupid question, but it’s a good one to know. Also, do you play with an Ethernet cable or wirelessly?
You could send a Zendesk report to Zendesk Funcom com just remember that the copy and paste button is difficult to see when using a cell phone when making a report @GimbleGuerado .agree with @jmk1999 that you don’t have a ban issue
Private servers aren’t always an issue. A lot of it comes down to traffic on the server. If there’s lots of builds, lots of players, it can bog down the server. You could be playing fine on a private, then find yourself lagging or disconnecting more frequently on official, just because of the other players present.
Basically, my point is, if your connection is fragile at times, you might find yourself paying the price on official because of how taxing it can be. My clanmate has this issue at times since she doesn’t have a super stable connection.