No damage when the character falls from high

Game mode: [Enter game mode here: (Online official | Online private | Single-player)]
Type of issue: [Enter one of the following: Crash | Bug | Performance | Misc]
Server type: [Enter one of the following: PvP | PvE-Conflict | PvE]
Region: [Please enter your server region]

[ we do not see any damage when we fall from a height. enemies build towers, bounce and raid on our house. all our defense was wasted. I request that we correct it as soon as possible. Pleasee ]

Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

A post was merged into an existing topic: No longer taking Falling Damage