No Servers Populate

Could you try the following so we can isolate the issue?

  1. Go to ’ Settings ’ and select ‘Network’
  2. Select 'Advanced Settings
  3. Select 'DNS Settings
  4. Select ‘Manual’
  5. Enter as Primary DNS server address 8.8.8.8
  6. Select Enter to input this Secondary DNS server address: 8.8.4.4
  7. Press ‘B’ on your Xbox controller to save your DNS changes.
  8. Restart your Xbox One.