Greeting players!
Thank you all for reporting these situations with your repective servers.
In order for our team to properly assist you, assuming the issue persists to this day, could you please follow our Official servers guidelines to submit a ticket through our Zendesk platform:
https://funcom.zendesk.com
Important: Please Make sure to select “Official server performance” as the issue type.
This way, our team can tackle each case properly and as quickly as possible.
Thank you for reaching out to us!