Game mode:[ Select one: (Online official)] Type of issue:[ Select one: Bug ] Server type: [ Select one: PvE ] Region:[ North America] Hardware:[ PS5 and PS4-Pro]
Bug Description:
My character is not available after server crash/reboot. Kicks me directly to the character creation screen
Expected Behavior:
I expect to be able to play the character that I originally created and was playing
Steps to Reproduce:
Have server crash.
Have server be offline for 24+hrs.
Have yourself and your clan mates enter multiple zendesk tickets about the downed server.
Get no response from game company.
Have server come back online but character data is gone.
… frustrate player base with non responsiveness and dismissive resolutions.
Game mode:[ Select one: (Online official)] Type of issue:[ Select one: Bug ] Server type : [ Select one: PvE ] Region:[ North America] Hardware:[ PS5 and PS4-Pro]
Bug Description:
My character is not available after server crash/reboot. Kicks me directly to the character creation screen
Expected Behavior:
A functional game?
Steps to Reproduce:
Have server crash.
Have server be offline for 24+hrs.
Have your clan mates enter multiple zendesk tickets about the downed server.
Get no response from game company.
Have server come back online but character data is gone.
Continue hoping crappy game with crappy customer support gets fixed so i can continue being trapped in a sunk time fallacy.
I have logged in with a second account. Created a new character and ran to where my base was located. when I arrived, half the doors still have my clan name, the other half say no owner. Same goes with most of my crafting stations.
Any station that had a t4 crafter on it shows no owner and is empty. Anything with a t3 crafter is still flagged as clan owned and is inaccessible
I died from fall damage and when it went to the respawn popup it wouldn’t respawn once the timer hit 0.
So I logged out and back in on the second account and was again kicked straight to the character creation screen.
It sounds like a similar issue to the one that @Croms_Faithful and a few others have. The thing is he plays offline single player in EL. So I don’t know if it could be related. But might be worth having a quick browse through his topic just in case.
Can anyone see if the frames, and foundations also display no owner?
Yes there is definitely something strange going on with the servers. PC, and Xbox also seem to be experiencing widespread issues. I think they are closing threads so people go through zendesk.