We’re aware of an issue affecting some official servers causing them to be stuck in a loop when restarting.
We’ve notified G-Portal and they are looking into it. Once we have more news about the situation we’ll update this thread to let you all know.
We will also merge all recent threads about this issue into this one to increase visibility.
Thanks for your patience and apologies for the frustration.
Game mode: [Online official] Type of issue: [Crash | Bug | Misc] Server type: [PvE] Region: Oceania
Server is stuck in a constant loop of restarting, within a couple minutes of loading in after it restarts, it gives the 5 minutes warning again, and starts off another round.
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
Try logging on.
See restart warning.
Wait for it to finish restarting.
Go back to #1
Also: yes, I know there’s a server report function, it’s been used. It’s also been going on for a long time.
Yep, server starts up, decides it needs to restart in 5 minutes, restarts, rinse & repeat
And sometimes… it doesn’t disappear from the list, and you sit there waiting for it to timeout for 10 mins…
Game mode: [Enter game mode here: (Online official | Online private | Single-player)] Type of issue: [Enter one of the following: Crash | Bug | Performance | Misc] Server type: [Enter one of the following: PvP | PvE-Conflict | PvE] Region: [Please enter your server region]
[Describe the bug here]
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
1.
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Game mode: [Online official] Type of issue: [Misc] Server type : [PvE-Conflict] Region: [EU]
Server #1302 restarts every 2 minutes with a 5 minute then 1 minute warning. Has been like this for hours now. Other users affected too.
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:
Game mode: [Online official] Type of issue: [Misc] Server type: [PvE-Conflict] Region: [Oceania]
Server #1972 restarts every 2 minutes with a 5 minute then 1 minute warning. Has been like this for hours now. Other users affected too.
Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug: