Official server PvE: some performance issues and all players disconnected for 2 hours daily

Hi Everyone,

TL,DR

PC Official PvE 1017 server unavailable: All players disconnected then the server is unavailable(server shows on list, players unable to join / rejoin) for 2 hours. Usually occurs during peak / purge window. Sometimes more than one instance of 2 hour unavailability per day.
Do we just need to keep reporting it using the google doc?
Is there anything else we should be doing?
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On PC official PvE 1017 the problems seem to happen when there are about 14+ players on.

We start seeing issues like(don’t always get all the below, sometimes just some of them);
Chests missing items. (logging off/on or waiting a minute usually fixes the issue)
Picking up items, those items are then missing from inventory. (logging off/on usually fixes this issue).
Interacting with something does not work or has about 3 seconds delay (eg opening a chest).
Stamina bar not regenerating.
Enemies not attacking or moving.
Unable to respawn, stuck on select respawn with timer at zero.(usually have to log off/on).

Eventually all players are disconnected from the server and unable to reconnect for approximately 2 hours. The server still appears in the server list for about 60-90 mins, for the last 30mins is not on the list. This has now been happening daily for a while. Other players said it’s probably due to more players on all servers.

Are all official servers having problems?
Do we just need to keep reporting it using the google doc?
Is there anything else we should be doing?

Thanks.

EDIT: Disconnected again 2nd time today at 20:58 GMT+1. First time was around 17:10 GMT+1.
Just checked server stats on battlemetrics, right now at 21:21 GMT+1 it still shows me as an active player on 1017.

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