Outdated Client Error Trying to connect to GPortal Private Server

Game mode: [Online private - GPORTAL]
Type of issue: [Crash/Bug?]
Server type: [PvP]
Region: [Americas]


[Outdated Client Error when trying to connect to GPortal Private Server]


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Use Direct Connect to connect to server as it is not showing in the server list.
  2. Receive message stating Outdated Client.

Have you updated your client and was the server updated?

Funcom just released a HOTFIX not too long ago.

This hotfix is client side only. No server update is needed.

1 Like

I ran the update for the hotfix, what else needs to be done. It is very frustrating when Funcom throws these “fixes” without fully testing them on Test-Live. I play both Live and Test-Live.

The server restarts on all Funcom updates.

EDIT: The latest hotfix corrected the issue.

EDIT #2: I can connect, but there is no existing character. GRRRRRR!!!