'Pending Connection Failure - Could not connect to server. Authentication failed!

Game mode: Online official | Online private | Single-player
Type of issue: Crash
Server type:
Region: EU


I’ve done fresh installs for both the game and battle eye and forwarded the necessary ports on my router already and even with my firewall disabled I still can’t connect to the game.


Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:

  1. Run Conan Exiles
  2. After Cinematic I get 'Pending Connection Failure - Could not connect to server. Authentication failed!
  3. Disconnecting from server
  4. Arrive at title menu and click on play online/SinglePlayer coop
  5. Logging In - Connecting to funcom live service
  6. Failed to Login! - Please restart or try again

For anyone else having this same issue try running the BattleEye launcher called ConanSandbox_BE.exe in admin mode. I was running the one in the BattleEye folder and it turns out that was what was causing the issues for me.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.