Petition and time before it is solved?


#1

Funcom #1096905 – petition about missing funcom points. Petitioned it on Saturday and still no contact from FC. Is this the new normal?


#2

It does take quite a while nowadays, in my experience usually about 24h or more. So since saturday seems quite long.

One thing that confused me when I returned after a while, was the way the new petition interface works. When your petition is answered while you are offline, you get a response in the petition window (which works accross all characters on the account). You don’t get an offline tell.


#3

OK, so not directly unusual long time then. :slight_smile: