No response to funcom ticket

It has been 3 weeks and I have no response to my ticket I submitted. I read in the forums that ticket time is around 2 to 3 weeks. My ticket was made on July 15th. Ticket #1194158

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My ingame petition got resolved in ~40 days. They’ll get to it eventually

I opened a ticket in TSW a few weeks ago and they responded to it and fixed the issue I was having during the week too. Just give it a bit more time.


No idea what ticket is about but sometimes it kinda means you need to be online

My ticket has to do with my account.

Is it anything we might be able to help you with?

Nothing that I can be helped with by other players. I will have to wait for customer support.

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2 months. Nothing yet.

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they don’t do anything here… poor game

I figured out what my account was and was able to log in it yesterday. Still didn’t get any response from support.


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