Please help! Game is freezing when launching co-op mode

Conan Exiles PC Discussion PC Bug Reports
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1

Game mode: Co-op
Type of issue: Crash
Server type: PvE
Region: Asia
Mods?: No
Edition: Steam

Bug Description:

Yesterday I started playing the game in Single Player mode, and had a lot of fun with it, no real issues at all. However, yesterday evening I wanted to try using co-op mode with a friend, so I tried continuing my save game with co-op mode enabled. The game froze almost instantly once I was in-world. No sound was audible, nothing, just a complete freeze that dominated machine and refuse to let me close out. The only way around it was to initiate a restart to force the computer to close it.

I figured it was a bug, so I tried again. This time, the game froze while on the loading screen. After trying several more times, with the game freezing either during loading or just one moment in-world, we gave up and tried playing co-op from my friends side. No issues there. Later we started a fresh co-op game on my side, again with no issues. This morning, however, I woke up and tried to continue the game my buddy and I started on my side last night, and once again, it froze on the loading screen. This is my first time playing Exiles, and I am otherwise enjoying it. Please help!

Steps to Reproduce:

Already listed in my explanation of the problem. Start a new game in single player or co-op, play for a while, then later close out, and try continuing the game later.

3

Hi, i am experiencing a similar problem here in EU west. When creating the game and inviting a friend it will load the screen (for my friend) until it gives error. It is weird since this game seems a coop game but it does not work.
If you know how it can be solved please let us know.

4

Has anyone been able to help you yet?

5

Still looking for help on this. The lack of reply at the very least from the devs is troubling.

6

I’m having the same issue. I can verify those steps in original post to reproduce the issue.

Game mode: Co-op
Type of issue: Hard Freeze/Crash
Server type: PvE
Region: US
Mods: None
Edition: Steam (Even though I am running Conan on Steam, I do have a Microsoft Gamepass for other games. :thinking:)

OS: Windows 10 (64 bit)
Version: 21H2
Build: 19044.1566
Windows Feature Experience Pack: 120.2212.4170.0
Processor: AMD A10-7850K Radeon R7, 12 Compute Cores 4C+8G 3.70 GHz
GPU: Sapphire Radeon RX580 16 GB (Radeon R7 is shut off in BIOS and this card is sole GPU running)
Radeon driver: 22.2.3
RAM: 16 GB DDR3 1600
Audio: Realtek audio drivers have been removed because they are no longer needed. Running audio drivers supplied by Microsoft.

From Steam Library => Conan Exiles => Right Click => Properties => Updates
App ID: 440900
Build ID: 8230710
Installed content updated: Feb 26, 2022 at 8:10 AM

All softwares and drivers are up to date.
Game files have validated multiple times.
sfc /scannow run multiple times and finds no issues.
chkdsk has been run and finds no issues with any of my drives.

I’m able to create a .DMP file for ConanSandbox from Task Manager but I’m having difficulty opening them. The program WhoCrashed is telling me it may be due to the dump files being corrupt. Guidance here would be awesome.

Bug description:

For me the problem seemed to start over night. I was playing co-op for hours with a friend about 3 days prior and then when we tried to go back to it, hard freeze. I’ve been experiencing the hard freezes when loading into a saved game, in co-op, ever since. The game never actually errors out. Even after letting it sit for extended periods of time which results in no bug report that can be sent.

I do not believe mods are at fault. I have no mods installed and a fresh install of the game yet the problem persists. The fact that a new game can be started in co-op and runs flawless leads me to believe something happens to the save game file that breaks co-op functionality. Loading any saved game into co-op causes the hard freeze. Other games run fine on my system which makes me believe the issue is isolated to Conan Exiles.

Steps to reproduce:

  1. Start a new game in either co-op or single player
  2. Play game for any amount of time
  3. Exit out of game to desktop
  4. Restart game
  5. Continue or load into previous saved game with co-op activated.

Mods Installed:

  1. None

If anyone knows if there is a way to run a debug mode while loading in, I’m more than willing to attempt to get some data towards this issue. I buy games to play in multiplayer and Conan Exiles is normally first choice but not when things like this happen.

7

Dumb question: is your friend also steam or are they gamepass? I dont know of it matters or helps.

8

For me, my friend is also using steam

Edit
I did just think about it, even though I’m running the game on Steam connecting with a friend on Steam, I do have a Microsoft Gamepass. :thinking:

9

I just spent the entire day playing in co-op logged into my friends game without any issues.
I was trying to see if it might give me a crash and an error I could reference in case it would be related but to my surprise, it ran pretty good.

Had to exit to main menu because my friend had to go so I decided to try loading into my game with co-op activated. Hard freeze as soon as the character loads in. That being said, it’s beginning to appear that it’s something to do with my PC.

I’m going to attempt using my fiancee’s PC to host a co-op and see how it goes.