Try to log in / get stuck on infinite loading screen
Official Server (#3515)
Hardware (PS5) game installed to system
Connection (Wired)
how to reproduce the issue: try to login to server / get stuck on loading screen /
force game closed OR press arrow down causing the game to crash.
NOTE: you are actually in game but cannot access it / therefore you can starve while trying to load losing all gear you are wearing
We Still can’t log into PVE-C Official Server 3515.
for 13 days now…Early Morning, Noon and Night I have been trying.
and In 1 more day…It will all decay!.. and we will lose literally everything
If I could have transferred to another server… I would have by now…
Because server 3515 is unplayable,
but for now we are stuck here dealing with this.
I would love to enjoy the new update that I haven’t been able to checkout.
i send a report to zendesk and it is marked as “solved” almost immediately after i am sent a canned response by email saying they received my report.
this is certainly not solved at all…
I want to be able to log in to reset the timer before we lose everything we have ever done and obtained!
OR
Please, Turn off the decays timers to save everyone’s work in PVE-C 3515 or PVE-C servers altogether…Until this is resolved… Please!!!
IF it was my doing by neglecting to log in, id get it…but
…I am about to lose all our work (Build/thralls/high end gear) due to no fault of my own
please help out … this has happened before but i never expected it to last this long.
13 days is a bit much and im guessing the decay time is set at 2 weeks…
that’s tomorrow
Cat-O-Tonic / Wishbringers
PVE-C Official Server #3515
Did you try uninstalling and reinstalling the game? If you are on PS4 you are probably screwed. My PS5 is taking 4X longer than it did before the update. If you had a large base you a probably getting lagged out. My PS5 never crashed before the update, but now it crashes atleast 5x a day.
Zendesk has closed multiple tickets of mine without explanation and are useless. I know the feeling.
Hi,
Yes, i did Uninstall and Reinstall on Ps5 To the system storage a few times,
and im on a wired connection
and my base isn’t large…but alot of work…usually have to wait for all to Rez for a few minutes, then its all good (when i can log in )
I feel your pain
feels dismissive to file a report with Zendesk so i came here for Help!
I played on 3515 years ago. And then I took a hiatus and came back to the server. It has had infinite loading screens on and off for months. I ended up transferring to PVE. The servers run much better. I tried multiple pve-c servers and they are all broken. Sorry this happened I was able to get the server to load usually in the morning. Usually with those infinite loading screens, it registers you in the game so if you are at your base, it hopefully reset your decay timer.
Hi Peachyylion, I wanted so bad to transfer out of this server And take the most important things with us when I realized what a big problem it was.
but Unfortunately server transfers had already been shut off
This has been ongoing issue and I used to be able to login as long as it was early morning like you said. And don’t dare log out unless you’re done playing for the day, cause you wouldn’t get back in.
But not this time… I’ve tried early morning, afternoon, evening.
Lately I’ve been literally trying all the throughout the day cuz I’ve been getting increasingly concerned, but still nothing.
if you look at all the American Exile pve-c servers, All of them say over 1500 days,
Exept for server 3515 it only say 447 days. (that’s got to be a clue funcom!)
and i can log into all of them exept for 3515>>which is the only one we have everything in.
You are right ,it does register you as in game,
Although im not sure whether or not you have to visually REZ everything for the timer to reset.
I hope not!
Thanks for trying to help Peachyylion And I’m glad you got out when you did
I wish I had
Funcom! there is just one PVE-C American server that is a problem at the moment (3515)
It has a lower amount of days on the server list than the others… Is that a clue to what the problem might be?
Please help so I can log in today and save everything …I’m sure I’m not the only one.
I just know that this is the 14th day I haven’t been able to get in so today’s is the day I need to.
Server Siptah 8121 has the exact same issue… i have been told to take a video of the loading screen!?! Don’t even know how to do that, and not fully understanding the point… it goes to the opening loading p[art then stops and blue error screens after about half a minute… exactly like it did before a couple of years ago on exiles
I don’t see the point of sending a video of a loading screen either, when they know exactly what The loading screen looks like…And you could tell them the error number that you see ,lol idk Their reasoning
but the way you take a video is to press the little media button that is on Top Left of your PlayStation controller.
on my ps5 i can choose to take a very short clip.
I don’t remember what it’s like on ps4 but pressing a button will guide you through it
I’m assuming your on ps4 or ps5
Then you can upload it to the PlayStation app and accesses from there.
Maybe you can also use your cell phone to take very short clip of what you’re seeing.
im still trying to login to save our stuff , still cannot
I can understand them being busy trying to fix all the bugs in the new update… But to ignore the issues of their player base like this is sooooo not cool.
I mean two weeks, really!!
I’m not losing everything due to my own fault.
The least they could do is turn off decay like they’ve done in the past to help out… Right
Exactly! then it started to happen more often, until early morning was the only time you could get in, but if you logged out…forget getting in again… this is so not cool
Excuse me, I use Google translate. If I can understand this also happens in xbox series s, sporadically when starting the game it gets stuck on the home screen where conan and the woman appear, I usually solve it this way, I leave and try several times, usually between 3 or 4 attempts I manage to get to the menu, it is also the case when starting the server, it keeps loading infinitely I come back and do the same but this time it is resolved in an attempt
Hi,
i can start Conan and get into the menu and then the server list no problem…and i can get into all servers listed… except for this one (3515)
and 3515 is where i have everything.
but i do what you do, i try , i wait, i try, all day long, but still no change
there was a time that eventually it did work like that…but not this time, at least in this server
thank you for trying to help
i appreciate it
how long had it been since you were able to log in?
I believe server is going disk full due to log partition or tmp full, server restarts, clear the temps, the game works people start playing the log or tmp will growing, and past some hours, disk full again, and anyone cant join till next restart. We are with the same problem in pc official 1977.
)
I was able to get the server to load usually in the morning. Usually with those infinite loading screens, it registers you in the game so if you are at your base, it hopefully reset your decay timer.
And I’m glad you got out when you did 
Hi,
