Question regarding suspension / ban

[BatmanAUS]

Hey folks, my mate got banned from the Public servers, is there an appeal link or somewhere to discuss it? Or that it?

[darthphysicist]

Yes the zendesk link provided here:

Review and Update to the Official Servers Terms of Conduct

Greetings Exiles! Seeking to provide a better service and mitigate misinformation we have updated the Official server guidelines once more. We made some wording adjustments and added a new topic called “False reports”. The Official servers guidelines are in place since April 2020, with an update later in September 2021. With the release and adoption of our Zendesk platform, we’ve been able to focus and streamline the enforcement of our rules and our processes. Please take some time to read …

[BatmanAUS]

Thanks mate