Ban information

so on the same pc one account logs in fine, on my account it says online acces restricted, cannot log into funcom live services… so cannot access private servers either wtf is going on?
and dont tell me to report it to zendesk because ive been waiting for more then a week now and nothing, this is not a bug or issue this is something your end


Please follow the stated in the Official servers guidelines to submit a ticket:

You can read the full version of the Guidelines here: