Server 1127 crashed again

Game mode: Online official server #1127
Type of issue:* Server crashed / cannot log in anymore
Server type: PVP
Region: EU

[Describe the bug here]

The server crashed a couple hours ago. Now it just shows that all users still online. And we cannot connect to it. Reported it by the official server report link.
Please take a look, and reboot server. It is not the first time on this week.


Server unavailable 1 hour

Hey admins, you have a day off ?

why i cant join ??

Getting it looked into now!

Working now.

Can you please upgrade the hardware of your servers?

Second thing, can you auto disconnect inactive players? (5 minutes without any mouse or keyboard action (AFK))?

Thanks :slight_smile:

It’s still lagging / server is not responding to anything, as in we can not gather or damage anything, even after siege hours. During siege hours game is completely unplayable.
Disable pets if the servers can’t handle it. Seems like these lags started since the pet DLC dropped. It’s like someone tested those on a megaserver thats used as testserver and then expect them to run smoothly on a server that is usually used for hosting TeamSpeaks.

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