PS4 playing on official server 8052. PING RATE IS SPIKING TO 9999 AND YOU START RUBBER BANNING EVERYWHERE. this started happening after last update. can you please look into this problem. everyone on the server is having this issue.
Hi,
You need to report server issues through zendesk.
Good Luck!
Almost guaranteed waste of time. Communication is at an all time low from funcom. Basically silent since last update. Zen desk will send an automated response 2 months from now “ hoping the situation has sorted itself out else feel free to resubmit”. Numerous community tags have gone unanswered in the last few weeks. I don’t know what is going on at the moment, maybe there is problems with the team or maybe ALL focus has shifted to dune. Whatever is going on the promised better communication and attention to their fan base has been broken at this point in time. I know you’re only trying to help but directing people to zendesk is kinda futile.
HAHAHAHA
let’s look at the bright side of things
That gives them an axis of progression to exploit, to be in the top 10 of European customer service? enough to bosster them and improve their brand image.
Now maybe zendesk isn’t the CCM adapted to their needs
or maybe they haven’t finished staff training and it’s configuration
Or they thought that he alone would do the job…
Maybe he can read or re-read some recent issue of harward business review …