Some people have a underground base

[Blackzytu]

Game mode: [Online]
Problem: [Bug ]
Region: [#3175]

PVP server #3175, one clan have base witlh alot of foundation, map room, thrall and alot of other stuff under the ground

[Free text]

we have this clan in this server that have a base underground with alot of stuff and no one can reach, they are raiding my clan and others every day and when we battle they off they go to the base and they will resuply and come again, we cann´t raid them or get any of their stuff(our itens), my clan already change 2 times our base locations but because of they are underground they can see where is the new base.
I don´t know where to report them because of the glitch abuse or do something about this, can some one help please?
Thanks in advance

[NeoFromdMatrix]

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you can do it here, or provide screenshots, server number etc, and send it to @Hugo or @Ignasi or @Community

[Blackzytu]

this is a screen shot from the place

[Hugo]

To report players you must reach out to us privately, as indicated in our guidelines:

@Ignasi

How to contact us

If you want to report an infraction in any of our official servers, please contact us via Direct Message in our forums. You can do so by going to your profile, selecting Message, and in the recipient field type in @Community . Do not tag any other players or members of our community in your reports.

Once you’re filling in the report, please make sure to include the following details:

• Platform

• Name of the Server

• A description of the infraction being reported

• Irrefutable, veridic proof and evidence to back up your report. This includes, but is not limited to, screenshots, videos, timestamps, names of characters and guilds, profiles.

Make sure to reach us this way to report players, clans or exploits. We won’t be able to refund or return any loss of property caused by an infraction or abuse and as a result, any such requests will be dismissed.