"Steam online services are unresponsive." Error in Main Menu

Basic Info:

Platform: Steam
Issue Type: Crash
Game Mode: Online Official
Server Type: PvP
Map: Isle of Siptah
Server Name: 6003
Mods: none

Bug Description:

Yesterday evening I started getting the error “Online play is restricted.” as soon as I reach the main menu. I was able to play single player but not multiplayer. After several trials of fixing the issue and reinstalling the game, this time I started getting the error “Steam online services are unresponsive.” the same way. With the difference of being unable to play single player too this time.


After trying opening the game with another account that has Conan Exiles in its library, I didn’t get any error messages. It seems to be related to my Steam account. I don’t know in what way. We suspected that I got banned for some reason, but in that case game should be giving me a ban message which includes why and for how much time I got banned. And also even if I got banned, I would be able to play single player and on private servers.

Things I tried for the first error:
-Opening game in Steam Offline Mode
-ipconfig /flushdns
-Turning off firewall
-Usin VPN
-Opening the game in networks provided by 3 different ISPs
-Rebooting modem
-Resetting modem
-Reinstalling Battleye
-Deleting all mods (I play on official but had some disabled mods for other server)
-Reinstalling the game

Things I tried for the second error:
-Reinstalling Steam (without deleting the freshly installed game)
-sfc /scannow
-Opening the game in networks provided by 3 different ISPs
-Reinstalling Battleye
-Changing Steam server location
-Resetting network adapters

First Error


Second Error

After a few days it turned out Funcom perma-banned me for a report. I don’t know what the wait was for. But the ban was a mistake so I appealed it. Waiting for a response now.

So, for the people who will search this error in the future, you may get perma-banned in a few days. Or it may be something else. It’s probably a state they put your account into while they are investigating the report. So you may not get banned too. But better wait a few days before trying to fix the error in various ways like I did. Also it takes longer if it’s weekend.


Same thing here, don’t know why this is happening, but it is happening.

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.