Stuck at getting character

the game hangs at the getting character list after the play now button. and last night all my UI was different then the characters would visually show up but I could select them and play them. and now I can’t even get to that screen. I repaired, reinstalled. Help!!!

Any chance you are a steam client user? Steam has been unstable as all hell in certain areas lately.

Yah i am. but i could not get on the funcom site as well so i think it was not me but something else. I randomly started working without me doing anything.