I have never been this pissed off in a long time. I was dealing with an issue with my taskbar when I decided that the best way to solve it would be to restart my computer (which worked). However, upon logging back in to the game, both of my characters were wiped from my account. I had one level 37 Illuminati Gunslinger in Egypt and one relatively new Templar Magus (shifting focus to Chaos Magic, as I want to tank with him). Now I have neither, and I am not willing to spend another week trying to start a brand new Illuminati character just to get back to where I was.
Upon looking at my account, I was also suspicious of it saying “Non Patron” as opposed to “Steam” since I had bought TSW long ago. Logging back into my account through Steam did nothing to recover my character list. I am very close to dropping the game for a while over losing my character list simply by restarting my computer.