The Official ASIA PVE 4064 server can not be displayed

Game mode: [Online]
Problem: [Crash]
Region: [ASIA]

Official ASIA PVE 4064 server

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Official ASIA PVE 4064 server can not be displayed from JST January 20th, about 05:30 (UTC January 19th about 20:30).

Please check it.

Hi @Treeyou_anyone, we’ve verified that the database from that server became corrupted and have restored an earlier backup that did not result in crashing the server.

Unfortunately, corrupted databases are non-recoverable so the server had to suffer a slight rollback.

Thank you for confirmation. I knew it couldn’t be recovered.

Does that mean that the cause of the server crash has been fixed?

I hope for management and maintenance so that the same trouble will not occur in the future.

It’s yet to be determined if the corruption was caused due to a game or hardware issue, this is still being investigated and measures will be taken accordingly, apologies for the inconvenience.

please reply us if you find the cause or if countermeasures are taken.

I will be waiting.
thank you.

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