So what’s your argument here? If officials don’t matter, then why do you care what happens to them? If they do matter, then what’s the point of pointing out they’re not popular? Never mind that you’re saying Funcom should ignore a significant minority of their playerbase just because they’re not the majority, I’m honestly at a loss as to why you’re saying that in the context of this particular discussion. Unless it’s just for shiggles.
At any rate, official servers are the face of this game. Any newcomer that doesn’t start in single-player or isn’t following some friend to a private server will end up on an official server. When it comes to PVE and PVE-C, their lack of popularity and low population count might well be caused by the rampant overbuilding.
I’m experienced enough to scout out a server before committing seriously to it. Newcomers aren’t. They’ll play on whatever server they picked initially until the novelty wears off. If the server isn’t horribly overbuilt and has a nice community, they’ll stay. Otherwise, they’ll either move to a private server or quit the game altogether, because nobody likes to play in a sandbox that’s full of other people’s turds.
I’ve already made my argument about why overbuilding is a problem. If you look at all the non-PVP posts that complain about overbuilding, you’ll find them echoing those arguments. It’s a problem that needs to be solved, and it can’t be solved by upgrading the hardware or hosting. If anything, upgrading the capacity of the servers without implementing any mechanics to counterbalance the overbuilding will only have detrimental consequences: give the people truly unlimited freedom and you’ll end up with the equivalent of Minecraft anarchy servers.
And Funcom is at least aware that this is a problem. As Dennis said during the AMA, it’s 100% on their radar. Hopefully, they will think things through thoroughly and come up with a good solution.
Of course they will. The upkeep system isn’t there to force you to build small. It’s there to present you with a tradeoff: the bigger you build, the larger the portion of the playtime you will have to dedicate to farming for the upkeep, and the less time you’ll have for everything else. Each player, each clan will have a different threshold where they say “yeah, this is good enough for me”. And at some point, the cost becomes too high to be paid by anyone.
They’re welcome to. Even that is better than the status quo, where they can spam buildings indefinitely and only spend a few minutes a week refreshing them indefinitely. The constant change might be fun for the whole server. And in the interim time between one build and the next, different people might get a chance to build different things.
I don’t want to see that either. Not at all. Every time I see someone propose a hard cap on building pieces, I make sure to add my voice to those who oppose that idea. Believe it or not, I want a solution that would help official servers be a nicer place without stifling people’s creativity.
I don’t build tiny, or even small. In fact, I had a period where I built excessively. I still like building big, but I’ve also learned, through experience, of what the consequences of excessive building are, so now I try to avoid that. That’s what I’m really arguing for: have an in-game system that discourages excess, while still leaving each player, each clan, and each server community enough leeway to come to their own consensus on what is excessive and what isn’t.
They’re not “hiding” behind a ticket system. It takes long to solve problems because there are many reports and few people to sort through them, identify actual problems, and solve them. People are the bottleneck, and people need to be paid.
If you want official servers to have dedicated admins, someone has to pay for that. As I already mentioned elsewhere, a perfectly reasonable alternative would be to have a few “premium official servers” that are subscription-based, with dedicated admins. Thing is, people don’t like to pay for stuff, so I don’t think that’s likely to happen.
But it’s even less likely that you’ll get something for nothing. Sure, they’ve been stepping up their efforts, but there’s a limit on how much you can get for free.