Transfer deleted save

Game mode: [ Select one: (Online official]
Type of issue: [ Select one: Bug ]
Server type: [ PvE-Conflict ]
Region: [ america ]
Hardware: [ xbox series x ]

Bug Description: server transfer deleted character

*transfered a characterfrom pve conflict server 2731 to pve conflict server 7059 and there was an error now i cannot upload my character. I have submitted 3 tickets now everytime i do, it immediately says the status is solved. I have also sent follow ups and the same thing happens. Is this normal?

Steps to Reproduce:

*Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to

  1. (etc)

Did you select on request type character transfer issues?

Did not realize there were more options thank you