Transfer Issues, Character Stuck in Upload Limbo

Game mode: Online official
Type of issue: Bug
Server type: PvE
Region: America
Mods?: No
Edition: Steam


Bug Description:

Was looking to get back to my home map and server, Siptah 6111 after having had transferred to my wife’s Exiles map and server 1504. Noticed that a time limit of 30 days was enforced, was upset about that since I wasn’t able to go back to Siptah, but decided to hang out.

Updated today, saw some discussion regarding the transfers and thought I would try uploading my character from Exiles 1504 to import into Siptah 6111. I was able to upload however am not able to import on the receiving server end. Tried going back, no go. So now I have an uploaded character (my main toon) but can’t place him anywhere.

If this was disabled, the upload function should be disabled as well. Otherwise, players will be stuck in upload limbo like I am in.

Please help/advise.

Steps to Reproduce:

  1. Upload character from PVE official Exiles map
  2. Attempt to import to another PVE official map (Siptah or Exiles)

I had the same issue. There is another thread already on this topic, (which Im sure this will get merged to), when you go to the new server it says character transfers are restricted on this server. Looks to me like when they made the server setting default to off for unofficial servers they may have also accidentally made the same change to official servers. Im hoping after the servers restart in the morning the setting goes back to TRUE, allowing the transfers to be completed. If not we wait and see. We are stuck in the void. Aaaaahhhhhh! Lol

@Community can you please confirm we can transfer today?

Are the officials servers settings set to TRUE for transfer?

Thanks!

Hi @Selene01

The team is still looking into this issue.
As soon as we know more we will be updating this thread Character Transfer Not working - #20 by Dana

Thank you for your patience and understanding.

It’s been corrected as of this morning. Thank you.

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