Hey there,
As per our current official server guidelines, please use the Zendesk platform to report infractions.
Here’s our official server rules, hosted on Zendesk:
https://funcom.zendesk.com/hc/en-us/articles/360059422972-Official-Server-Rules-of-Conduct-and-Guidelines
We’ll proceed to close this thread as it is a few years old by now and includes old procedures which may lead to confusion.