People on the Internet.
Some of them are jerks. Some of those jerks play online games, so it’s almost inevitable that you’d run into some of them in any online game.
I’m not entirely sure what you mean. Have you encountered private server administrators who you feel have treated you unfairly? Official, Funcom-maintained servers don’t have personal administration, so these private servers are managed by private people using their own money, so they have the right to choose who they want to let on their servers.
Do you think it’s possible that these private admins have found your playstyle or way of communication unsuitable for the server they wish to maintain? These admins often have a very particular vision about how they want to play the game, so they naturally want to pick and choose people who are the best suited for that playstyle. most of them want their servers to succeed and flourish within their own vision of the game, so few admins have any motive to actively drive away people unless they felt those people were ill suited for their server.
Private server management isn’t something Funcom can affect. It’s the private owners’ playground and their rules.