Xbox logged in items missing. Nothing in event log

Game mode: [Online | PVE Official 2585]
Problem: [Crash | Bug | Performance | Misc]
Region: [us]

Logged in, played for two minutes game crashed. I was in my base. When I was able to get back into the server all my items are gone… all the starmetal items I worked for gone. There’s nothing on the event log. Im in a mild climate area. In a base with tons of guards, and was full on thirst and food, full health. ALL items gone. I play every other day, so it’s not item decayed either.

Steps on how to reproduce issue:

  1. Game crashed…
    2.log in items are gone.
  2. Rage quit

Hello @Bam13378, welcome to the forums!

It’s unfortunate that you’ve encountered this issue as we’re unable to offer any assistance with the restoration of items.

Could you share the exact time at which you’ve crashed and of when you were able to login to the server?

full event log. Time would have been 13:20 kicked and around 13:30 to get back in.

Thank you for the additional information, we’re forwarding this information for the developers to look into the issue.

Lastly, was your character in the exact same spot where you crashed or in a spawn point such as a bed, indicating possible death?

Did you happen to be accessing any specific container at that time or performing any specific action?

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Yeah same spot. I was just running down the stairs to head out side.

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Hello @Bam13378

It was server crash, or only client crash?
Also, what @Hugo said; “Did you happen to be accessing any specific container at that time or performing any specific action?”
Can you check all of your chests in that base, thralls etc. for mentioned items?

I checked all the chests, benches, and thralls and my missing items weren’t there. Im not sure about the client or the server. When I logged back in I was the only player in there.

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