XP multipliers for daily challenges are not working

Platform: PlayStation 4
Issue Type: Battle Pass
Game Mode: Online Official
Server Type: PvE-Conflict
Map: Exiled Lands
Server Name: 3514

Bug Description:
XP multipliers for daily challenges are not working

Bug Reproduction:
I joined the official server pve-c 3514, and completed the daily challenges, but the 10x multipliers didn’t happen, I only received xp without the multiplier

Greetings Gaffgarion!
Thank you for reporting your situation regarding your XP multipliers.

In order for our team to properly assess the situation, please submit a ticket through our Zendesk platform:
https://funcom.zendesk.com

Important: Please Make sure to select “Purchases” as the issue type.

Our team will await your report