Game mode: ONLINE
Problem: SERVER CRASH
Region: EU
Wondering if anyone else had an issue with not being able to connect to EU official PVE servers? Mine was stuck on load screen forever. When I finally got back in 3 hours later - everyone in my clan had died and lost everything. I’m not sure if this happened to everyone on our server but I’m willing to guess it did. Is there any way Funcom can restore with backup? Anyone have any ideas? Thanks!
Server #3011 seems to running without any issues, the automatic daily restart that took place 14 hours ago had no additional downtime other than the expected.
Could you provide further details regarding the exact time this happened and whether all of your clan members were simultaneously online and had any revelant messages in the Event Log?
Thanks for the reply. All clan members were unable to login between 2am and 5am server time. So around 21hr EST until 00:00 EST. I was the only person online and then my clan mates all tried to sign in but couldn’t.
We all got messages server currently unavailable / can’t connect and everyone died within that three hour period and we lost all of our stuff. It should also be mentioned that prior to that connectivity issue, our castles were not loading exterior facades and we could see through them. After waiting 5-10 minutes, I signed off and restarted console which is when this issue started. I died at 21:15 or so and clan mates died around 22:30. EST. I reported the issue to Funcom three times via your online form.
@Hugo it is happening again right now. Server load stuck at 100%, clan mates all unable to login after logging out to try and refresh castles loading. Everything is just a hallowed out shell. Also, in a photo where my teammate is standing in a rock it is where
@Hugo we are all unable to login to server 3011. Just our clan is having this issue. I asked everyone else on the server and they didn’t have any issues dying or losing things. Perhaps it’s just our timing?
