30x Boost never activated for me

My boost has stayed at 10x since the announcement. I have not recieved any 30x boost at all

Greetings TheHourMan!
Thank you for reporting your situation.

In order to receive the new multipliers from the event, it is important that you clear out all the multipliers you may have saved before the event started. Only after clearing the older ones can you then receive the new ones.

If this doesn’t solve your issue, please provide us further information following the below Bug Report Template:

We’ll be awaiting your report!